Mark R. Gilbert Research VP Redding, CT USA Years of Experience 4 years at Gartner 19 years IT industry Areas of Coverage High Performance Workplace View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Mark Gilbert is a vice president and research director in Gartner Research. He analyzes information infrastructure issues and technologies, including content management, document management, document imaging and records management technologies. Previous Experience Prior to joining Gartner, Mr. Gilbert was a general manager and vice president for Vignette, running the company's compliance solution organization. Before that, he was with Gartner from 1993-2004, and established the Content Management research area in 1999. In the late 1980s, he ran his own marketing consulting firm in Boston, Massachusetts. Professional Background Vignette, General Manager and Vice President, Compliance Solutions, 2 years Gartner, VP and Research Director, 11 year Education M.B.A., concentration in Competitive Strategies and Operations, Yale University Bachelor's degree, Cornell University LATEST RESEARCH More by this author Title Publish Date Author(s) Critical Capabilities for Basic Content Services 28-Oct-2009 Mark R. Gilbert, Karen M. Shegda A First Look at SharePoint 2010 19-Oct-2009 Mark R. Gilbert, Karen M. Shegda, Gene Phifer, Jeffrey Mann SharePoint 2010 Is Poised for Broader Enterprise Adoption 19-Oct-2009 Mark R. Gilbert, Karen M. Shegda, Gene Phifer, Jeffrey Mann Magic Quadrant for Enterprise Content Management 15-Oct-2009 Toby Bell, Karen M. Shegda, Mark R. Gilbert, Kenneth Chin, Mick MacComascaigh Critical Capabilities for Enterprise Content Management Platforms 08-Oct-2009 Karen M. Shegda, Mark R. Gilbert