Analyst Profile
Ronni J. Colville
Ronni J. Colville
VP Distinguished Analyst
Ridgefield, CT USA
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Years of Experience
20 years at Gartner
31 years IT industry
Areas of Coverage
IT Operations

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Roles and Responsibilities
Ronni Colville is a VP, distinguished analyst in the IT Operations Management group in Gartner Research. Ms. Colville's primary area of research is configuration and release management, which encompasses a broad array of technology topics, including (but not limited to) CMDB, server provisioning and configuration, IT service dependency mapping technologies, configuration auditing, patch management, and PC configuration management and virtual desktop. Additionally, she covers virtualization and cloud management technologies for both servers (provisioning, configuration auditing, patching, and so on) and PCs (HVD and application virtualization). Recently, Ms. Colville added coverage of DevOps with respect to application release automation. In addition to technologies, Ms. Colville covers both configuration and release management processes for production environments.
Previous Experience
For 10 years prior to joining Gartner, Ms. Colville was a senior networking specialist at IBM, where she assisted Fortune 100 clients and midsize enterprises with development and deployment of their networking and communications architecture.
Professional Background
IBM, Senior Networking Specialist, 10 years
Industry Awards/Accolades
Gartner Global Analyst of the Year (2007)
Education
B.S., Mathematics
B.S., Computer Science




LATEST RESEARCH 0 More by this author
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Hype Cycle for IT Operations Management, 2014 22-Jul-2014 Ronni J. Colville
How to Decide Between BMC and ServiceNow for ITSSM and Beyond 07-Jul-2014 Jarod Greene, Ronni J. Colville, Gary Spivak
Critical Capabilities for Configuration Management Database 16-Jun-2014 Ronni J. Colville, Jarod Greene
SWOT: ServiceNow, IT Operations Management Software, Worldwide 05-Jun-2014 David M. Coyle, Jarod Greene, Jeffrey M. Brooks, Patricia Adams, Ronni J. Colville, Laurie F. Wurster, Gary Spivak, Chris Matchett
Market Share Analysis: IT Operations Management Software, Worldwide, 2013 30-May-2014 Laurie F. Wurster, Federico De Silva, John Rizzuto, Matthew Cheung, David M. Coyle, Ronni J. Colville