Eric Paulak Managing VP Boulder, CO USA Years of Experience 14 years at Gartner 22 years IT industry Areas of Coverage Networking & Communications Services View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Eric Paulak is a managing vice president in Gartner Research, where he leads the Network Services & Infrastructure group. Based in Boulder, Colorado, Mr. Paulak's research focuses on North American telecommunications services, with a special concentration on next-generation and value-added services, including voice and data convergence, IP VPNs, and remote and mobile worker services. Previous Experience Prior to joining Gartner in 1995, Mr. Paulak worked at the Center for Communications Management Information (CCMI), where he headed its telecommunications publishing and online services division. He previously wrote a weekly column in Network World Magazine on telecom regulatory issues. Mr. Paulak has also worked as a journalist, consultant and telecom manager. Professional Background United Communications Group/CCMI, Publisher/Product Manager, 3 years United States Army, Public Affairs Officer, 23 years Network World Magazine, Columnist, 2 years Education M.B.A., Colorado State University B.A., political science, University of Nebraska-Lincoln B.A., journalism, University of Nebraska-Lincoln LATEST RESEARCH More by this author Title Publish Date Author(s) Rethink Work-at-Home Strategies for Pandemic Preparedness: Internet Bandwidth Supply Won't Meet Demand 25-Sep-2009 Roberta J. Witty, John Girard, Eric Paulak, Joe Skorupa, Ken Dulaney Five Dimensions of Network Design to Improve Performance and Save Money 03-Mar-2009 Mark Fabbi, Eric Paulak Cisco Services: When the Channel's Services Aren't Enough 15-Dec-2008 Christine Tenneson, Eric Paulak Cost Cutting for Midsize Businesses Through Reduced Network Spending 07-Mar-2008 James A. Browning, Eric Paulak Cable Outage Shows Need for Redundancy, Resumption Plans 04-Feb-2008 Roberta J. Witty, Eric Paulak