Analyst Profile
Gareth Herschel
Gareth Herschel
Research Director
Atlanta, GA USA
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Years of Experience
19 years at Gartner
21 years IT industry
Areas of Coverage
Business Intelligence
Customer Relationship Management

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Roles and Responsibilities
Gareth Herschel is the Lead Analyst on the use of analysis to drive improved business performance in the area of customer relationships. Mr. Herschel covers a wide variety of different types of analysis, including predictive analysis, social analytics, and text and speech analytics, to identify the most appropriate technique for different business situations.
Previous Experience
Previously, Mr. Herschel trained as a business analyst in the finance and logistics functions of IT companies.
Professional Background
IBM, Business Strategy and Modeling Analyst, 1 year
ICL, Logistics Analyst, 1 year
Education
Business Administration degree, with honors, University of Bath, England




LATEST RESEARCH 0 More by this author
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Publish Date

Author(s)

2014 Strategic Road Map for the Future of Customer Analytics 29-Aug-2014 Gareth Herschel, Owen Milbury
Hype Cycle for Back-Office Analytic Applications, 2014 05-Aug-2014 Neil Chandler, Gareth Herschel
Hype Cycle for Customer Analytic Applications, 2014 30-Jul-2014 Gareth Herschel, Neil Chandler
Cool Vendors in Analytics, 2014 03-Jun-2014 Gareth Herschel, W. Roy Schulte, Vishal Tripathi, Neil Chandler, David Edward Ackerman
Exploit the Synergies Between Sentiment Analysis and Predictive Analytics 14-May-2014 Gareth Herschel