Rita E. Knox Research VP Van Nuys, CA USA Years of Experience 15 years at Gartner 30 years IT industry Areas of Coverage High Performance Workplace View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Rita Knox, Ph.D., is a vice president in Gartner Research. She focuses on information access technologies, particularly content analytics, in addition to pioneering and contributing to Gartner's research on Extensible Markup Language (XML). Previous Experience Prior to joining Gartner, Rita Knox was an independent consultant in publishing system development for commercial enterprises and the U.S. military. Previous to that, she headed a Lockheed advanced research and development group on user interface, artificial intelligence, and military command and control. Professional Background Knox Associates, sole proprietor, 7 years Lockheed Electronics, staff engineer and program manager, senior engineer, 8 years Industry Awards/Accolades Lockheed Corporation Technology Award, 1982, for "exceptional contributions to the advancement of technology at Lockheed." Education Ph.D., experimental psychology, New York University M.A., experimental psychology, New York University B.A. (honors with distinction), psychology, University of California at Berkeley LATEST RESEARCH More by this author Title Publish Date Author(s) Q&A: Getting the Most Value From E-Forms 04-Feb-2010 Rita E. Knox Q&A: Content Analytics 01-Feb-2010 Rita E. Knox Five Things Every CIO Should Know About Content Analytics 11-Dec-2009 Rita E. Knox Re-Energized Users and Vendors in the Customer Communications Management Market 30-Nov-2009 Rita E. Knox Top 10 Technology Trends Impacting Information Infrastructure, 2009 to 2010 08-Oct-2009 Regina Casonato, Ted Friedman, Mark A. Beyer, Karen M. Shegda, Rita E. Knox, Debra Logan, Toby Bell, Andrew White