Michael A. Silver VP Distinguished Analyst Stamford, CT USA Years of Experience 13 years at Gartner 24 years IT industry Areas of Coverage PCs, Laptops & Handheld Devices IT Asset Management View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Michael Silver is a vice president and research director in Gartner Research, where he is part of the Client Computing group. His areas of coverage include client operating systems, office productivity suites, Windows and office migrations, and total cost of ownership issues in the above areas. Mr. Silver has also been helping clients decide how to handle their Microsoft Enterprise Agreements. Previous Experience Mr. Silver has more than 20 years of experience in the IT industry. Prior to joining Gartner, he spent more than 11 years at IBM. Professional Background IBM, Systems Engineer, 11 year Education M.B.A., Marketing and International Business, Stern School of Business at New York University LATEST RESEARCH More by this author Title Publish Date Author(s) What CIOs Need to Know About Windows 7 19-Oct-2009 Michael A. Silver Reasons to Care About Windows 7, and Reasons Not to 19-Oct-2009 Michael A. Silver, Neil MacDonald, Stephen Kleynhans, Joe Skorupa, Lawrence Orans Toolkit: The Cost to Migrate to Windows 7 16-Oct-2009 Michael A. Silver Microsoft Premier Support Customers Are Happy With Support, but Less so With TAMs 28-Sep-2009 Michael A. Silver It Pays to Understand the VECD License 21-Sep-2009 Michael A. Silver