John P. Roberts VP Distinguished Analyst Melbourne Australia Years of Experience 13 years at Gartner 22 years IT industry Areas of Coverage IT Management Small & Midsize Business View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities John Roberts is a research vice president and distinguished analyst in Gartner CIO Research, based in Asia/Pacific, where he specializes in business and IT transformation. Mr. Roberts conducts research and provides advice and support for Gartner clients on business and IT transformation, improving business processes, IT strategic planning and governance, business value of IT, organization and management strategies, and process and performance management. Previous Experience Prior to joining Gartner, Mr. Roberts worked at Mobil Oil Australia, where he most recently held the position of general manager of information systems. Prior experience includes strategic business planning, business process re-engineering, quality improvement initiatives, and project management and process engineering in the manufacturing industry. Professional Background Mobil Oil Australia, General Manager of Information Systems, Manager of Strategic Planning, 25 years Education B.S., Chemical Engineering, University of Melbourne LATEST RESEARCH More by this author Title Publish Date Author(s) Toolkit for IT Executives: The Higher Education CIO's Guide to Leading Indicators of Performance 20-Oct-2009 John P. Roberts, Amos Auringer Findings: Operational Technologies Increasingly Need to Be Integrated With IT 20-Oct-2009 John P. Roberts, Kristian Steenstrup IT Asset Management; CIO Desk Reference Chapter 25 01-Oct-2009 Patricia Adams, John P. Roberts, Stewart Buchanan IT Organizational Design CIO Desk Reference Chapter 28 01-Oct-2009 John Kost, John P. Roberts, Colleen M. Young Cost Optimization Through Improving Business Processes 26-Aug-2009 John P. Roberts