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India Will Generate $13.8 Billion From Offshore BPO Exports in 2007
20 June 2003
 
Rebecca S Scholl   Debashish Sinha   Ravi Datar   Sujay Chohan  

Gartner Dataquest expects that offshore business process outsourcing services will represent 14 percent of the total BPO market by 2007; India's share of supply will be around 57 percent.







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Table of Contents
    Executive Summary
      Recommendations for Providers With Offshore Delivery Capabilities
    Definitions and Methodology
      Business Process Outsourcing
      Offshore Services
      Methodology
    Offshore BPO Demand Update
    Offshore BPO Forecast
      Key Risks in Offshore BPO in India
List of Tables
Table 4-1: Offshore BPO and Indian BPO Services Forecast Millions of Dollars)
List of Figures
Figure 3-1: Offshore BPO Penetration Among Companies With More Than 1,000 Employees
Figure 3-2: Primary Engagement Models for Use of Offshore Process Services Among Companies With More Than 1,000 Employees
Figure 3-3: Top Countries for Delivery of Offshore BPO Services Among Companies With More Than 1,000 Employees



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This document is published in the following Dataquest Market Insights:
 
IT Services Asia/Pacific
IT Outsourcing Worldwide





© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 398348