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PeopleSoft hopes the favorable earnings will counter doubts about the company's long-term independence, raised by the Oracle bid. PeopleSoft's earnings pre-announcement indicates it will continue vigorously to resist the Oracle bid through all channels, including the board of directors, shareholders, customers, courts and Justice Department. Ultimately, the outcome of the two deals has less to do with customers loyalty and what they want than with the financial and legal aspects of the deals. The Justice Department's processes and the various lawsuits in this case indicate that the outcome remains in question, and clients should not count on a quick resolution. Clients considering PeopleSoft and J.D. Edwards offerings should continue to use Gartner's decision frameworks to balance their view of whether the deals will be completed against their risk tolerance (see "Short-Term Advice for J.D. Edwards Customers, Prospects" and "Short-Term Advice for PeopleSoft Customers and Prospects"). Clients should also ensure that any deals they sign account for the possibility of acquisition (see "Contractual Protections for PeopleSoft Customers").
The request for more detailed information does not predispose the Justice Department's antitrust investigation to one outcome or the other. Conventional wisdom holds that the request aids PeopleSofts attempt to thwart Oracles takeover attempt. However, the request could also extend the final resolution of Oracle's bid and the uncertainty regarding PeopleSofts future. Despite PeopleSoft's positive 2Q03 results, the longer Oracles bid remains unresolved, the more we believe it will harm PeopleSofts business. Ironically, enterprises that are interested in PeopleSoft products but that delay signing a deal or try to negotiate for extremely favorable terms contribute to a financially weaker PeopleSoft. These companies therefore may unintentionally aid Oracles efforts to own PeopleSoft. Although consolidation is natural and generally healthy in a maturing market, it does not always benefit users ("Consolidation: A Reality That's Not Always Good for Users").
Gartner continues to work on research related to the individual markets affected and the impact on customers of other vendors. We encourage clients to review our current research, and if you have specific questions, talk with your Gartner analyst by phone (United States +1 203 316 1266, Europe +44 1784 267770) or e-mail (bizapps@gartner.com, euro.inquiry@gartner.com). Gartner offers the following research:
- "Consolidation: A Reality That's Not Always Good for Users" To be safest with a smaller independent vendor's products, build strategies based on how those products complement or compete with those vendors best positioned to survive consolidation. By Betsy Burton and Jeff Comport
- "Contractual Protections for PeopleSoft Customers" PeopleSoft customers and prospects should immediately audit contracts and seek specialized legal advice to ensure they have sufficient protection if the company is acquired. By Alexa Bona and Jane Disbrow
- "What PeopleSoft Customers Can Expect if Oracle Succeeds" We believe that during the first two years, Oracle would work very actively to satisfy and thus retain PeopleSoft customers. This focus would begin to wane in subsequent years. By Simon Hayward, Betsy Burton, Lee Geishecker and Kristian Steenstrup
- "Short-Term Advice for J.D. Edwards Customers, Prospects" While uncertainty lingers, don't stop all J. D. Edwards deployments. Assess your risk tolerance and acceptance of the product "as is," coupled with your assessment of how J. D. Edwards will emerge from this event and how its condition will affect its product enhancement. By Brian Zrimsek, Jeff Comport, Yvonne Genovese, Tony Humphries and Kristian Steenstrup
- "The Deeper Implication of Oracle's Bid for PeopleSoft" The battle for market control rewards vendors that own both applications and infrastructure but can limit customer application choices. By Simon Hayward, Betsy Burton and Jeff Comport
- "Frequently Asked Questions on the Oracle/PeopleSoft Deal" We answer some of the most common questions our clients are asking about Oracle's unsolicited bid for PeopleSoft. By Betsy Burton and others
- "Oracle Could Change PeopleSoft BI and CPM Product Plans" If the proposed acquisition of PeopleSoft by Oracle takes place, and if you use PeopleSoft business intelligence and corporate performance management products, you should formulate the terms under which the impact and cost of migration might be justified. By Bill Hostmann, Brian Wood and Frank Buytendijk
- "Short-Term Advice for PeopleSoft Customers and Prospects" Gartner provides a framework to help clients make decisions. By Brian Zrimsek and Jeff Comport
- "Oracle/PeopleSoft Deal Would Greatly Affect ERP Market" If Oracle's bid succeeds, PeopleSoft customers would have to undertake a disruptive migration at some point, and J.D. Edwards' customers may not see any major new functions. By Karen Peterson, Yvonne Genovese, Lee Geishecker and Betsy Burton
- "Oracle's Bid for PeopleSoft Won't Alter Its CRM Position" Even if Oracle accomplished a seamless acquisition, the deal would not allow Oracle to overtake Siebel Systems or SAP in the CRM market. By Robert DeSisto and Michael Maoz
- "PeopleSoft and J.D. Edwards Fit, but Merger Will Be Complex" Customers will likely not feel an impact from this acquisition until at least mid-2004. By Lee Geishecker and Jeff Comport
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