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Hype Cycle for Human-Computer Interaction, 2004
7 June 2004
 
Jackie Fenn   Alexander Linden   Steve Cramoysan  

Human-computer interaction technologies typically are slow to mature and gain widespread adoption. Deployment should focus on specific applications with quantifiable value, such as speech recognition in the call center.







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Table of Contents



1.0
    
Hype Cycle for Human-Computer Interaction, 2004

2.0
    
On the Rise

2.1
    
Unconstrained Natural-Language Speech Recognition
2.2
    
Computer-Brain Interface/Thought Recognition
2.3
    
Chip Implants for Identification
2.4
    
Gaze Tracking
2.5
    
Gesture Recognition
2.6
    
Truth Verification
2.7
    
Emotion Detection/Affective Computing
2.8
    
Retinal Displays
2.9
    
Speech-to-Speech Translation
2.10
    
Augmented Reality
2.11
    
Haptics
2.12
    
Wearable Computers

3.0
    
At the Peak

3.1
    
Electronic Ink/Digital Paper
3.2
    
Speech Recognition for Mobile Devices

4.0
    
Sliding Into the Trough

4.1
    
Natural-Language Search
4.2
    
Intelligent Agents
4.3
    
Speech Recognition for the Desktop
4.4
    
Synthetic Characters/Chatterbots
4.5
    
Virtual Reality

5.0
    
Climbing the Slope

5.1
    
Handwriting Recognition
5.2
    
Machine Translation

6.0
    
Entering the Plateau

6.1
    
Speech Recognition for Telephony and Call Center
6.2
    
Text-to-Speech/Speech Synthesis

7.0
    
Off the Hype Cycle

7.1
    
3-D Web

8.0
    
Conclusions

Appendix A.
    
Hype Cycle for Human-Computer Interaction, 2003

Appendix B.
    
Hype Cycle Phase Definitions

Appendix C.
    
Benefit Rating and Maturity Level Definitions

Appendix D.
    
Acronym Key


List of Figures



Figure 1. 
Hype Cycle for Human-Computer Interaction, 2004
 

Figure 2. 
Hype Cycle for Human-Computer Interaction, 2003
 

Figure 3. 
Benefit Ratings
 

Figure 4. 
Maturity Levels
 



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