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Hype Cycle for the Knowledge Workplace, 2004
8 July 2004
 
Rita E. Knox   Toby Bell   Michael A. Bell   French Caldwell   Whit Andrews   Nikos Drakos   Maurene Caplan Grey   Lou Latham   James Lundy   Gene Phifer   Michael A. Silver   Karen M. Shegda   David Mario Smith   Alexander Linden   Waldir Arevolo De Azevedo Filho   Stephanie Baghdassarian   Bern Elliot   Debra Logan  

This Hype Cycle integrates the Knowledge Management and E-Workplace Hype Cycles and covers a broad range of technologies.







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Pages: 19






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Table of Contents


    
 Analysis

1.0
    
 Hype Cycle for the Knowledge Workplace, 2004
2.0
    
 On the Rise

2.1
    
 Multidimensional Messaging Framework
2.2
    
 Social Networks
2.3
    
 Wikis
2.4
    
 Personal Knowledge Networks
2.5
    
 Advanced Team Collaboration
2.6
    
 Idea Management
2.7
    
 Information Extraction
2.8
    
 Desktop Portals
2.9
    
 Content-Process Fusion
2.10
    
 Corporate Blogging
3.0
    
 At the Peak

3.1
    
 Information Retrieval and Search — Advanced
3.2
    
 Smart Enterprise Suites
3.3
    
 Content Integration
3.4
    
 Linux on Desktop for Mainstream Business Users
3.5
    
 Desktop Video
3.6
    
 Semantic Web
3.7
    
 Taxonomy
3.8
    
 Unified Communications
3.9
    
 Expertise Location and Management
4.0
    
 Sliding Into the Trough

4.1
    
 Records Management
4.2
    
 E-Learning Suites
4.3
    
 Unified Messaging
4.4
    
 Multimedia Messaging Service
4.5
    
 Real-Time Collaboration
5.0
    
 Climbing the Slope

5.1
    
 Automated Text Categorization
5.2
    
 Web Conferencing
5.3
    
 Virtual Teams
6.0
    
 Entering the Plateau

6.1
    
 Presence Awareness
6.2
    
 Enterprise Content Management
6.3
    
 Instant Messaging
7.0
    
 Off the Hype Cycle

7.1
    
 Information Retrieval and Search — Basic
8.0
    
 Conclusions
Appendix A.
    
 Hype Cycles for Knowledge Management and E-Workplace Technologies, 2003
Appendix B.
    
 Hype Cycle Phase Definitions
Appendix C.
    
 Benefit Rating and Maturity Level Definitions
Appendix D.
    
 Acronym Key


List of Figures


Figure 1. 
 Hype Cycle for the Knowledge Workplace, 2004
 

Figure 2. 
 Hype Cycle for Knowledge Management, 2003
 

Figure 3. 
 Hype Cycle for E-Workplace Technologies, 2003
 

Figure 4. 
 Benefit Ratings
 

Figure 5. 
 Maturity Levels
 



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© 2004 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 452814