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This research is provided for historical perspective;
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Hype Cycle for Government Technologies, 2004
14 July 2004
 
Andrea Di Maio   Nikos Drakos   Gregg Kreizman   Whit Andrews   Kristian Steenstrup   Esteban Kolsky   Yefim V. Natis   Vic Wheatman   Roberta J. Witty   Lou Latham   Michael A. Silver   David Mario Smith   Graham Taylor   Jackie Fenn   Charles Abrams   Bob Hafner   Ray Wagner   Ken Dulaney   Jeff Vining   Herbert Strauss   Phillip Redman   Rishi Sood  

Cost containment and efficiency are primary drivers in most government IT projects, while many countries are struggling to fulfill their e-government agendas. Consider these emerging technologies that will significantly affect governments' IT use.








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Table of Contents


    
 Analysis

1.0
    
 Hype Cycle for Government Technologies, 2004
2.0
    
 On the Rise

2.1
    
 Open-Source Public-Sector Vertical Applications
2.2
    
 Tax XML
2.3
    
 Open-Source Business Applications
3.0
    
 At the Peak

3.1
    
 Linux on Desktop for Mainstream Business Users
3.2
    
 RFID for Logistics
3.3
    
 Packaged CRM
4.0
    
 Sliding Into the Trough

4.1
    
 UBL
4.2
    
 Application Platform Suites
4.3
    
 Web Services Security Standards
4.4
    
 Web-Services-Enabled Business Models
4.5
    
 GJXDM
4.6
    
 Federated Identity
4.7
    
 Biometrics
4.8
    
 Natural-Language Search
4.9
    
 Mobile Payments
4.10
    
 Speech Recognition for the Desktop
4.11
    
 Location "Aware" Services
5.0
    
 Climbing the Slope

5.1
    
 Public-Key Operations/Soft Tokens
5.2
    
 Linux on Desktop for Data Entry Workers
5.3
    
 VoIP
5.4
    
 Open-Source Web Infrastructure Servers
5.5
    
 Security Smart Cards
5.6
    
 Packaged ERP
6.0
    
 Entering the Plateau

6.1
    
 Wi-Fi 802.11a/g
6.2
    
 Speech Recognition for Telephony and Call Center
6.3
    
 Instant Messaging
6.4
    
 Internal Web Services
7.0
    
 Conclusions
Appendix A.
    
 Hype Cycle for Government Technologies, 2003
Appendix B.
    
 Hype Cycle Phase Definitions
Appendix C.
    
 Benefit Rating and Maturity Level Definitions
Appendix D.
    
 Acronym Key


List of Figures


Figure 1. 
 Hype Cycle for Government Technologies, 2004
 

Figure 2. 
 Hype Cycle for Government Technologies, 2003
 

Figure 3. 
 Benefit Ratings
 

Figure 4. 
 Maturity Levels
 



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