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IT Watch: October 2004
22 October 2004
 
Brian Smith   Paul A. Schwarz  

After 15 months of below-budget spending, IT spending now is in sync with budgets, report IT Watch respondents. Organizations are planning for a 9 percent increase in IT spending in 2005. Small enterprises are driving most of the budget growth.








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Table of Contents


    
 Analysis

1.0
    
 IT Watch: What Is New

1.1
    
 Percentage Changes in IT Budgets and Estimation of Market Sizes
2.0
    
 Top-Level Indices: Current Demand and Projected Demand

2.1
    
 Current Demand by Sector
2.2
    
 Current Demand by Product Category
2.3
    
 Projected (2005) Demand
3.0
    
 Budget Allocations by Product/Service Category
4.0
    
 Current Purchasing and Projected Purchasing Plans for Products and Services
5.0
    
 Vendor Purchasing Incidence Statistics

5.1
    
 Hardware Vendor Purchasing Incidence
5.2
    
 Software Vendor Purchasing Incidence
5.3
    
 Networking and Telecommunications Vendor Purchasing Incidence
5.4
    
 IT Services Vendor Purchasing Incidence
Appendix A.
    
 Acronym Key
Appendix B.
    
 IT Services Indices — Monthly and Quarterly
Appendix C.
    
 Vendor Summary Indices — Monthly and Quarterly
Appendix D.
    
 Overall Sector and Product Indices — Monthly and Quarterly
Appendix E.
    
 Vendor Indices for Products — Monthly and Quarterly
Appendix F.
    
 IT Watch Sample Breakdown — January Through September 2004


List of Figures


Figure 1. 
 Current and Projected Demand — Aggregate
 

Figure 2. 
 2004 IT Spending vs. Budgets by Company Size
 

Figure 3. 
 Anticipated Changes to IT Spending in 2005 Compared to 2004 (Weighted by Vertical to Reflect Qualified Universe of All Networked Enterprises)
 

Figure 4. 
 Current Demand by Sector — 90-Day Moving Averages
 

Figure 5. 
 Current Demand by Sector — Quarterly
 

Figure 6. 
 Current Demand for Hardware Product Categories — 90-Day Moving Averages
 

Figure 7. 
 Current Demand for Hardware Product Categories — Quarterly
 

Figure 8. 
 Current Demand for Software Product Categories — 90-Day Moving Averages
 

Figure 9. 
 Current Demand for Software Product Categories — Quarterly
 

Figure 10. 
 Current Demand for Networking and Telecommunications Product and Service Categories — 90-Day Moving Averages
 

Figure 11. 
 Current Demand for Networking and Telecommunications Product and Service Categories — Quarterly
 

Figure 12. 
 Current Demand for Externally Sourced IT Services Categories — 90-Day Moving Averages
 

Figure 13. 
 Current Demand for Externally Sourced IT Services Categories — Quarterly
 

Figure 14. 
 Projected (2005) Demand by Sector — 90-Day Moving Averages
 

Figure 15. 
 Projected (2005) Demand by Sector — Quarterly
 

Figure 16. 
 Projected Demand for Hardware Product Categories — 90-Day Moving Averages
 

Figure 17. 
 Projected Demand for Hardware Product Categories — Quarterly
 

Figure 18. 
 Projected Demand for Software Product Categories — 90-Day Moving Averages
 

Figure 19. 
 Projected Demand for Software Product Categories — Quarterly
 

Figure 20. 
 Projected Demand for Networking and Telecommunications Product and Service Categories — 90-Day Moving Averages
 

Figure 21. 
 Projected Demand for Networking and Telecommunications Product and Service Categories — Quarterly
 

Figure 22. 
 Projected Demand for Externally Sourced IT Services Categories — 90-Day Moving Averages
 

Figure 23. 
 Projected Demand for Externally Sourced IT Services Categories — Quarterly
 

Figure 24. 
 Mean Allocation of Hardware Budgets by Vertical
 

Figure 25. 
 Mean Allocation of Hardware Budgets by Company Size
 

Figure 26. 
 Mean Allocation of Software Budgets by Vertical
 

Figure 27. 
 Mean Allocation of Software Budgets by Company Size
 

Figure 28. 
 Mean Allocation of Networking and Telecommunications Budgets by Vertical
 

Figure 29. 
 Mean Allocation of Networking and Telecommunications Budgets by Company Size
 

Figure 30. 
 Mean Allocation of IT Services Budgets by Vertical
 

Figure 31. 
 Mean Allocation of IT Services Budgets by Company Size
 

Figure 32. 
 Hardware — Servers: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 33. 
 Hardware — Servers: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 34. 
 Hardware — Desktops: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 35. 
 Hardware — Desktops: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 36. 
 Hardware — Notebooks: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 37. 
 Hardware — Notebooks: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 38. 
 Hardware — Handhelds: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 39. 
 Hardware — Handhelds: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 40. 
 Hardware — Storage: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 41. 
 Hardware — Storage: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 42. 
 Hardware — Input/Output Devices: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 43. 
 Hardware — Input/Output Devices: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 44. 
 Hardware — Security: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 45. 
 Hardware — Security: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 46. 
 Hardware — Tablet PCs: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 47. 
 Hardware — Tablet PCs: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 48. 
 Software — Back-Office: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 49. 
 Software — Back-Office: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 50. 
 Software — Collaborative/Personal: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 51. 
 Software — Collaborative/Personal: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 52. 
 Software — Front-Office: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 53. 
 Software — Front-Office: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 54. 
 Software — Application Development: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 55. 
 Software — Application Development: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 56. 
 Software — Information Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 57. 
 Software — Information Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 58. 
 Software — Systems: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 59. 
 Software — Systems: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 60. 
 Software — Design/Engineering: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 61. 
 Software — Design/Engineering: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 62. 
 Software — Security: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 63. 
 Software — Security: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 64. 
 Networking and Telecommunications — Network Equipment/Applications: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 65. 
 Networking and Telecommunications — Network Equipment/Applications: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 66. 
 Networking and Telecommunications — Mobile Handsets: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 67. 
 Networking and Telecommunications — Mobile Handsets: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 68. 
 Networking and Telecommunications — Mobile Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 69. 
 Networking and Telecommunications — Mobile Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 70. 
 Networking and Telecommunications — Fixed Voice/Data Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 71. 
 Networking and Telecommunications — Fixed Voice/Data Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 72. 
 IT Services — Hardware Maintenance/Support: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 73. 
 IT Services — Hardware Maintenance/Support: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 74. 
 IT Services — Software Maintenance/Support: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 75. 
 IT Services — Software Maintenance/Support: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 76. 
 IT Services — Consulting: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 77. 
 IT Services — Consulting: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 78. 
 IT Services — Application Development/Integration Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 79. 
 IT Services — Application Development/Integration Services: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 80. 
 IT Services — IT Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 81. 
 IT Services — IT Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 82. 
 IT Services — Process Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 83. 
 IT Services — Process Management: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 84. 
 IT Services — IT Training: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Vertical
 

Figure 85. 
 IT Services — IT Training: Percentage of Respondent Organizations Currently Purchasing (2004) and Projecting to Purchase (2005) by Company Size
 

Figure 86. 
 Vendor Purchasing Incidence Estimates: Hardware — Servers
 

Figure 87. 
 Vendor Purchasing Incidence Estimates: Hardware — Desktops
 

Figure 88. 
 Vendor Purchasing Incidence Estimates: Hardware — Notebooks
 

Figure 89. 
 Vendor Purchasing Incidence Estimates: Hardware — Handhelds
 

Figure 90. 
 Vendor Purchasing Incidence Estimates: Hardware — Storage
 

Figure 91. 
 Vendor Purchasing Incidence Estimates: Hardware — Input/Output Devices
 

Figure 92. 
 Vendor Purchasing Incidence Estimates: Hardware — Security
 

Figure 93. 
 Vendor Purchasing Incidence Estimates: Hardware — Tablet PCs
 

Figure 94. 
 Vendor Purchasing Incidence Estimates: Software — Back-Office
 

Figure 95. 
 Vendor Purchasing Incidence Estimates: Software — Collaborative/Personal
 

Figure 96. 
 Vendor Purchasing Incidence Estimates: Software — Front-Office
 

Figure 97. 
 Vendor Purchasing Incidence Estimates: Software — Application Development
 

Figure 98. 
 Vendor Purchasing Incidence Estimates: Software — Information Management
 

Figure 99. 
 Vendor Purchasing Incidence Estimates: Software — Systems
 

Figure 100. 
 Vendor Purchasing Incidence Estimates: Software — Design/Engineering
 

Figure 101. 
 Vendor Purchasing Incidence Estimates: Software — Security
 

Figure 102. 
 Vendor Purchasing Incidence Estimates: Networking and Telecommunications — Network Equipment/Applications
 

Figure 103. 
 Vendor Purchasing Incidence Estimates: Networking and Telecommunications — Mobile Handsets
 

Figure 104. 
 Vendor Purchasing Incidence Estimates: Networking and Telecommunications — Mobile Services
 

Figure 105. 
 Vendor Purchasing Incidence Estimates: Networking and Telecommunications — Fixed Voice/Data Services
 

Figure 106. 
 Vendor Purchasing Incidence Estimates: IT Services — Hardware Maintenance/Support
 

Figure 107. 
 Vendor Purchasing Incidence Estimates: IT Services — Software Maintenance/Support
 

Figure 108. 
 Vendor Purchasing Incidence Estimates: IT Services — Consulting
 

Figure 109. 
 Vendor Purchasing Incidence Estimates: IT Services — Application Development/Integration Services
 

Figure 110. 
 Vendor Purchasing Incidence Estimates: IT Services — IT Management
 

Figure 111. 
 Vendor Purchasing Incidence Estimates: IT Services — Process Management
 

Figure 112. 
 Vendor Purchasing Incidence Estimates: IT Services — IT Training
 

Figure 113. 
 IT Services Combined Index — Monthly
 

Figure 114. 
 IT Services Combined Index — Quarterly
 

Figure 115. 
 Vendor Summary Indices (Accenture to MCI) — Monthly
 

Figure 116. 
 Vendor Summary Indices (Microsoft to Xerox) — Monthly
 

Figure 117. 
 Vendor Summary Indices (Accenture to MCI) — Quarterly
 

Figure 118. 
 Vendor Summary Indices (Microsoft to Xerox) — Quarterly
 

Figure 119. 
 Overall and Sector Indices — 90-Day Moving
 

Figure 120. 
 Overall and Sector Indices — Quarterly
 

Figure 121. 
 Product Indices — Hardware — 90-Day Moving
 

Figure 122. 
 Product Indices — Hardware — Quarterly
 

Figure 123. 
 Product Indices — Software — 90-Day Moving
 

Figure 124. 
 Product Indices — Software — Quarterly
 

Figure 125. 
 Product Indices — Networking and Telecommunications — 90-Day Moving
 

Figure 126. 
 Product Indices — Networking and Telecommunications — Quarterly
 

Figure 127. 
 Product Indices — IT Services — 90-Day Moving
 

Figure 128. 
 Product Indices — IT Services — Quarterly
 

Figure 129. 
 Vendor Indices for Servers — Monthly
 

Figure 130. 
 Vendor Indices for Servers — Quarterly
 

Figure 131. 
 Vendor Indices for Desktops — Monthly
 

Figure 132. 
 Vendor Indices for Desktops — Quarterly
 

Figure 133. 
 Vendor Indices for Notebooks — Monthly
 

Figure 134. 
 Vendor Indices for Notebooks — Quarterly
 

Figure 135. 
 Vendor Indices for Handhelds — Monthly
 

Figure 136. 
 Vendor Indices for Handhelds — Quarterly
 

Figure 137. 
 Vendor Indices for Storage Hardware — Monthly
 

Figure 138. 
 Vendor Indices for Storage Hardware — Quarterly
 

Figure 139. 
 Vendor Indices for Input/Output Devices — Monthly
 

Figure 140. 
 Vendor Indices for Input/Output Devices — Quarterly
 

Figure 141. 
 Vendor Indices for Security Hardware — Monthly
 

Figure 142. 
 Vendor Indices for Security Hardware — Quarterly
 

Figure 143. 
 Vendor Indices for Tablet PCs — Monthly
 

Figure 144. 
 Vendor Indices for Tablet PCs — Quarterly
 

Figure 145. 
 Vendor Indices for Back-Office Software — Monthly
 

Figure 146. 
 Vendor Indices for Back-Office Software — Quarterly
 

Figure 147. 
 Vendor Indices for Collaborative/Personal Software — Monthly
 

Figure 148. 
 Vendor Indices for Collaborative/Personal Software — Quarterly
 

Figure 149. 
 Vendor Indices for Front-Office Software — Monthly
 

Figure 150. 
 Vendor Indices for Front-Office Software — Quarterly
 

Figure 151. 
 Vendor Indices for Application Development Software — Monthly
 

Figure 152. 
 Vendor Indices for Application Development Software — Quarterly
 

Figure 153. 
 Vendor Indices for Information Management Software — Monthly
 

Figure 154. 
 Vendor Indices for Information Management Software — Quarterly
 

Figure 155. 
 Vendor Indices for Systems Software — Monthly
 

Figure 156. 
 Vendor Indices for Systems Software — Quarterly
 

Figure 157. 
 Vendor Indices for Design/Engineering Software — Monthly
 

Figure 158. 
 Vendor Indices for Design/Engineering Software — Quarterly
 

Figure 159. 
 Vendor Indices for Security Software — Monthly
 

Figure 160. 
 Vendor Indices for Security Software — Quarterly
 

Figure 161. 
 Vendor Indices for Network Equipment/Applications — Monthly
 

Figure 162. 
 Vendor Indices for Network Equipment/Applications — Quarterly
 

Figure 163. 
 Vendor Indices for Mobile Handsets — Monthly
 

Figure 164. 
 Vendor Indices for Mobile Handsets — Quarterly
 

Figure 165. 
 Vendor Indices for Mobile Services — Monthly
 

Figure 166. 
 Vendor Indices for Mobile Services — Quarterly
 

Figure 167. 
 Vendor Indices for Fixed Voice/Data Services — Monthly
 

Figure 168. 
 Vendor Indices for Fixed Voice/Data Services — Quarterly
 

Figure 169. 
 Vendor Indices for Hardware Maintenance/Support — Monthly
 

Figure 170. 
 Vendor Indices for Hardware Maintenance/Support — Quarterly
 

Figure 171. 
 Vendor Indices for Software Maintenance/Support — Monthly
 

Figure 172. 
 Vendor Indices for Software Maintenance/Support — Quarterly
 

Figure 173. 
 Vendor Indices for Consulting — Monthly
 

Figure 174. 
 Vendor Indices for Consulting — Quarterly
 

Figure 175. 
 Vendor Indices for Application Development/Integration Services — Monthly
 

Figure 176. 
 Vendor Indices for Application Development/Integration Services — Quarterly
 

Figure 177. 
 Vendor Indices for IT Management — Monthly
 

Figure 178. 
 Vendor Indices for IT Management — Quarterly
 

Figure 179. 
 Vendor Indices for Process Management — Monthly
 

Figure 180. 
 Vendor Indices for Process Management — Quarterly
 

Figure 181. 
 Vendor Indices for IT Training — Monthly
 

Figure 182. 
 Vendor Indices for IT Training — Quarterly
 

Figure 183. 
 Sample Breakdown by Vertical — January Through September 2004
 

Figure 184. 
 Sample Breakdown by Subvertical — Services — January Through September 2004
 

Figure 185. 
 Sample Breakdown by Subvertical — Manufacturing — January Through September 2004
 

Figure 186. 
 Sample Breakdown by Subvertical — Education Services — January Through September 2004
 

Figure 187. 
 Sample Breakdown by Subvertical — Financial Services — January Through September 2004
 

Figure 188. 
 Sample Breakdown by Subvertical — Government (State, County and Local) — January Through September 2004
 

Figure 189. 
 Sample Breakdown by Subvertical — Health Services — January Through September 2004
 

Figure 190. 
 Sample Breakdown by Subvertical — Retail Trade — January Through September 2004
 

Figure 191. 
 Sample Breakdown by Subvertical — Agriculture, Mining and Construction — January Through September 2004
 

Figure 192. 
 Sample Breakdown by Subvertical — Communications — January Through September 2004
 

Figure 193. 
 Sample Breakdown by Subvertical — Wholesale — January Through September 2004
 

Figure 194. 
 Sample Breakdown by Subvertical — Transportation — January Through September 2004
 

Figure 195. 
 Sample Breakdown by Subvertical — Government (Federal) — January Through September 2004
 

Figure 196. 
 Sample Breakdown by Subvertical — Utilities — January Through September 2004
 



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