ARCHIVE
ID Number: G00127708



This research is provided for historical perspective;
portions of this document may not reflect current conditions.





Hype Cycle for the Banking Industry, 2005
15 July 2005
 
Stessa B Cohen   Don Free   Graham Taylor   Susan Landry   Susan Cournoyer   Maria Luisa Kun   Alistair Newton   Christophe Uzureau   Richard J. De Lotto   Douglas McKibben  

To increase organic growth, operational efficiencies and productivity (while coping with the rapidly growing regulatory compliance burdens), banks must adopt a diverse group of applications and technologies.








*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Browse Topics


Other Options







Contact Gartner




For information on how to gain access to this and other documents, click here.
 You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.
Sign in here:
Username:

Password:
Forgot your username
or password?








This document is not available as part of your current Gartner subscription. For pricing and availability of the full document, please contact your Gartner account representative. Your account representative can also give you more information about your current subscription and other access options that may be available to you. If you do not have a Gartner account representative, call +1 203 316 1200 for assistance.

Table of Contents


    
 Analysis

1.0
    
 Introduction
2.0
    
 Front-Office Banking Technologies

2.1
    
 On the Rise

2.1.1
    
 Business Process Management for Multichannel/Branch Applications
2.1.2
    
 Image-Based Front-Office Check-Fraud Detection (U.S.)
2.2
    
 At the Peak

2.2.1
    
 Footfall Analysis
2.2.2
    
 Wireless Local Networking in Bank Branches
2.2.3
    
 Assisted Self-Service
2.2.4
    
 Front-Office Loan and Mortgage BPM
2.2.5
    
 Wireless and Broadband WAN Networking for ATM/Self-Service Devices
2.3
    
 Sliding Into the Trough

2.3.1
    
 Customer Experience Management
2.3.2
    
 Remote Deposit and Payment Capture
2.3.3
    
 Real-Time Analytics, Profiles and Detection
2.3.4
    
 Tablet PCs in Bank Branches
2.3.5
    
 Voice Verification
2.3.6
    
 IFX for Banks
2.3.7
    
 Instant Messaging for Retail Banking
2.3.8
    
 Mobile Consumer Banking
2.3.9
    
 Remote Advice in Bank Branches
2.3.10
    
 Bank Document Imaging/Archive/Retrieval at Front Office
2.3.11
    
 Advanced-Function ATMs
2.3.12
    
 IP Services in Bank Branches
2.3.13
    
 Customer Natural Language Speech Recognition in Bank Telephone and Call Centers
2.4
    
 Climbing the Slope

2.4.1
    
 Alert Technologies
3.0
    
 Back-Office Banking Technologies

3.1
    
 On the Rise

3.1.1
    
 Dynamic Relationship Pricing Tools
3.1.2
    
 Offset Accounts (Non-U.K.)
3.1.3
    
 Core Banking Renewal — North America
3.1.4
    
 IT Utility Outsourcing
3.1.5
    
 Text Mining
3.1.6
    
 Core Banking Renewal — Latin America
3.1.7
    
 Mortgage Origination BPO
3.1.8
    
 Core Banking Renewal — Europe, Middle East and Africa
3.2
    
 At the Peak

3.2.1
    
 Core Banking Renewal — Asia/Pacific
3.2.2
    
 Open-Source Software
3.3
    
 Sliding Into the Trough

3.3.1
    
 SOA
3.3.2
    
 Enterprise Data Management
3.3.3
    
 Offshore Services
3.3.4
    
 Business Process Management in Back-Office Operations
3.3.5
    
 Check Image Exchange — U.S.
3.3.6
    
 Web Services for Banking
3.4
    
 Climbing the Slope

3.4.1
    
 Offset Accounts (U.K.)
4.0
    
 Banking Payment Technologies

4.1
    
 On the Rise

4.1.1
    
 Converged Payment Clearing and Settlement
4.1.2
    
 Converged Corporate Payment Execution
4.2
    
 At the Peak

4.2.1
    
 Converged Corporate Payment Origination
4.2.2
    
 Integrated Contactless — Mobile Payments
4.2.3
    
 BPM in Payment Consolidation
4.3
    
 Sliding Into the Trough

4.3.1
    
 Biometric Payments
4.3.2
    
 Contactless Retail
4.3.3
    
 Internet Micropayments
4.3.4
    
 Mobile Phone Payments
4.3.5
    
 XML Messaging Standards for Payments
4.4
    
 Climbing the Slope

4.4.1
    
 Contactless Transit
5.0
    
 Appendix A: Previous Iteration of the Hype Cycle
6.0
    
 Appendix B: Hype Cycle Phases, Benefit Ratings and Maturity Levels

    
 Recommended Reading


List of Tables


Table 1.  
 Hype Cycle Phases
 

Table 2.  
 Benefit Ratings
 

Table 3.  
 Maturity Levels
 

List of Figures


Figure 1. 
 Hype Cycle for Front-Office Banking Technologies, 2005
 

Figure 2. 
 Hype Cycle for Back-Office Banking Technologies, 2005
 

Figure 3. 
 Hype Cycle for Banking Payment Technologies, 2005
 

Figure 4. 
 Hype Cycle for Banking Technologies and Applications, 2004
 



Browse Topics:
 
Payments
Check Processing
Banking Systems
Core Banking Systems
Branch Automation
Branch Operations
Automated Teller Machines
Branch Renewal




© 2005 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 483672