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Predicts 2006: Market Consolidation Headlines Developments Among Top CRM Software Vendors
10 November 2005
 
Ed Thompson   Michael Maoz   Sharon A. Mertz  

Oracle's acquisition of Siebel Systems and its battle with SAP for market leadership will make headlines in 2006. The real news will be that growth rates in spending on Microsoft, RightNow Technologies and Salesforce.com will far outstrip SAP and Oracle, and Open Source CRM will emerge.




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