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Hype Cycle for Life Insurance Technologies, 2006
30 June 2006
 
Kimberly Harris-Ferrante   Todd Eyler   Ted Friedman   Mark A. Beyer   Andreas Bitterer  

Life insurers must adopt new technologies to support new business, underwriting, customer service and operational procedures.








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Table of Contents



    
Analysis

1.0
    
What You Need to Know
2.0
    
The Hype Cycle
3.0
    
The Priority Matrix
4.0
    
On the Rise

4.1
    
Agent Collaboration Tools
4.2
    
Corporate Performance Management (CPM) Suites
4.3
    
Grid Computing
4.4
    
Pharmaceutical Databases
4.5
    
Mobile Agent Applications
4.6
    
Consolidated Billing Solutions
4.7
    
Underwriting Data Hubs
4.8
    
Voice Biometric Technology
4.9
    
Analytics
4.10
    
Automated/Exception-Based Underwriting Tools
4.11
    
E-Apps for New Business
4.12
    
Signature Pads
4.13
    
New Business ASPs
5.0
    
At the Peak

5.1
    
Claims Management Solutions
5.2
    
BPM Suites
5.3
    
Web-Based Illustration Applications
5.4
    
ACORD XML Life
5.5
    
Product Configurators/Development Tools
5.6
    
Distributor Extranets
5.7
    
Enterprise Content Management
5.8
    
Web Services Platforms
6.0
    
Sliding Into the Trough

6.1
    
Business Rule Engines
6.2
    
ICM/Commission Technologies
6.3
    
Insurance-Specific CRM Solutions
7.0
    
Climbing the Slope

7.1
    
Business Intelligence
8.0
    
Entering the Plateau

8.1
    
ETL Tools
9.0
    
Appendices

9.1
    
Hype Cycle Phases, Benefit Ratings and Maturity Levels

    
Recommended Reading


List of Tables



Table 1.  
Hype Cycle Phases
 

Table 2.  
Benefit Ratings
 

Table 3.  
Maturity Levels
 

List of Figures



Figure 1. 
Hype Cycle for Life Insurance Technologies, 2006
 

Figure 2. 
Priority Matrix for Life Insurance Technologies, 2006
 



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© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




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