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Hype Cycle for Healthcare Payers, 2006
30 June 2006
 
Cynthia E. Burghard   Robert H. Booz   Joanne Galimi   John-David Lovelock   Barry R. Hieb, M.D.  

Included in the 2006 healthcare payer Hype Cycle are technologies that improve consumer relationships, such as sales automation, predictive modeling and personal health records, and that increase operational efficiency, such as business rule engines and electronic invoice presentment and payment.





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Table of Contents


    
 Analysis

1.0
    
 What You Need to Know
2.0
    
 The Hype Cycle
3.0
    
 The Priority Matrix
4.0
    
 On the Rise

4.1
    
 National Provider Identifier Conversion Applications
4.2
    
 Network Identity Management
4.3
    
 Personal Health Management Tools
5.0
    
 At the Peak

5.1
    
 Marketing Applications
5.2
    
 Electronic Invoice Presentment and Payment
5.3
    
 Personal Health Records
6.0
    
 Sliding Into the Trough

6.1
    
 Predictive Modeling: Underwriting
6.2
    
 Biometric User Identification
6.3
    
 Business Process Management
6.4
    
 E-Prescribing
6.5
    
 E-Visits
6.6
    
 Consumer-Directed Health Plan Product Configurators
6.7
    
 Sales Applications
7.0
    
 Climbing the Slope

7.1
    
 Debit/Credit Cards for Healthcare
7.2
    
 Fraud and Abuse Detection Software
7.3
    
 Online Analytical Processing
7.4
    
 Customer Service and Support Applications
7.5
    
 Predictive Modeling: Care Management
7.6
    
 Healthcare Business Intelligence
8.0
    
 Entering the Plateau

8.1
    
 Business Rule Engines
8.2
    
 Document/Content Management
9.0
    
 Off the Hype Cycle
10.0
    
 Appendices

10.1
    
 Previous Iteration of the Hype Cycle
10.2
    
 Hype Cycle Phases, Benefit Ratings and Maturity Levels

    
 Recommended Reading


List of Tables


Table 1.  
 Hype Cycle Phases
 

Table 2.  
 Benefit Ratings
 

Table 3.  
 Maturity Levels
 

List of Figures


Figure 1. 
 Hype Cycle for Healthcare Payers, 2006
 

Figure 2. 
 Priority Matrix for Healthcare Payers, 2006
 

Figure 3. 
 For Reference: Hype Cycle for Healthcare Payers, 2006
 



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Healthcare Payer Systems




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