Hype Cycle for Carrier Network Operations, 2006 (Update)

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ID Number: G00141036

This research is provided for historical perspective;
portions of this document may not reflect current conditions.

13 July 2006

Norbert J. Scholz Wm. L. Hahn Burt W. Sky Martina Kurth John Radcliffe

Network operations systems are the heart of telecom carriers' businesses. This Hype Cycle evaluates a range of technologies in the field of network operations and indicates their readiness for use.

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Table of Contents

Analysis

1.0

What You Need to Know

1.1

Conclusions

2.0

The Hype Cycle

3.0

The Priority Matrix

4.0

On the Rise

4.1		Integrated Network and Enterprise Resource Management
4.2		Offshoring of Network Operations Functions
4.3		Network Life Cycle Services for Tier 1 Wireline Carriers
4.4		Multivendor Network Services
4.5		Web-Enabled, Real-Time Service Monitoring

5.0

At the Peak

5.1		Billing and CRM Convergence
5.2		Auto Discovery of NGN Elements
5.3		Network Transition and Management Services
5.4		Network Life Cycle Services for Tier 2 Mobile Carriers
5.5		CDI Hub
5.6		IMS/SDP Integration Services

6.0

Sliding Into the Trough

6.1		Hosted Application Services
6.2		Prepaid/Postpaid Convergence
6.3		Network Operations Center Bureaus
6.4		Universal Charging Platform

7.0

Climbing the Slope

7.1		OSS Through Java Initiative
7.2		Product-Specific Network Services
7.3		Convergent Mediation
7.4		IP Services Assurance
7.5		Revenue Assurance
7.6		Number Portability Solutions

8.0

Entering the Plateau

8.1		Mobile Virtual Network Enablers
8.2		Legacy Services Provisioning

9.0

Appendices

9.1

Hype Cycle Phases, Benefit Ratings and Maturity Levels

Recommended Reading

List of Tables

	Table 1.	Hype Cycle Phases

	Table 2.	Benefit Ratings

	Table 3.	Maturity Levels

List of Figures

	Figure 1.	Hype Cycle for Carrier Network Operations, 2006 (Update)

	Figure 2.	Priority Matrix for Carrier Network Operations, 2006 (Update)

Managed and Professional Network Services
Public Network Infrastructure Equipment
Communications Services Provider Information Systems
Operations Support Systems and Business Support Systems
Service Delivery Platforms/Environment
Network Management Software and Services
Revenue Assurance Software and Services
Telecom Billing Software and Services

© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Resource Id: 493713