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Hype Cycle for P&C Insurance, 2006
12 June 2006
 
Kimberly Harris-Ferrante   Todd Eyler  

Property and casualty insurers must embrace new technologies to improve risk management, customer service and claims handling, and underwriting profitability. Personal and commercial lines divisions will find significant benefits from their deployment.





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Table of Contents


    
 Analysis

1.0
    
 What You Need to Know
2.0
    
 The Hype Cycle
3.0
    
 The Priority Matrix
4.0
    
 On the Rise

4.1
    
 Corporate Performance Management (CPM) Suites
4.2
    
 Claims Animation
4.3
    
 SOA Component Models
4.4
    
 Predictive Modeling Solutions
4.5
    
 Dynamic Financial Analysis Solutions
4.6
    
 Litigation Management Solutions
4.7
    
 Voice Biometric Technology
4.8
    
 SEMCI Models
4.9
    
 Advanced Fraud Detection and Analysis Technologies
4.10
    
 Analytics
4.11
    
 Geographic Information Systems
4.12
    
 Telematics
5.0
    
 At the Peak

5.1
    
 Wireless Claims Applications
5.2
    
 Distribution Management Solutions
5.3
    
 BPM Suites
5.4
    
 Automated/Exception-Based Underwriting Solutions
5.5
    
 Product Configurators/Development Tools
5.6
    
 Self-Service Portals
5.7
    
 Business Rule Engines
5.8
    
 Enterprise Content Management
5.9
    
 Web Services Platforms
6.0
    
 Sliding Into the Trough

6.1
    
 Claims Management Solutions
6.2
    
 ICM/Commission Technologies
6.3
    
 Enterprise Risk Management Solutions
6.4
    
 ACORD XML For P&C/Surety
6.5
    
 Insurance-Specific CRM Solutions
7.0
    
 Climbing the Slope

7.1
    
 Business Intelligence
8.0
    
 Appendices

8.1
    
 Hype Cycle Phases, Benefit Ratings and Maturity Levels

    
 Recommended Reading


List of Tables


Table 1.  
 Hype Cycle Phases
 

Table 2.  
 Benefit Ratings
 

Table 3.  
 Maturity Levels
 

List of Figures


Figure 1. 
 Hype Cycle for P&C Insurance, 2006
 

Figure 2. 
 Priority Matrix for P&C Insurance, 2006
 



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