ARCHIVE
ID Number: G00146012



This research is provided for historical perspective;
portions of this document may not reflect current conditions.






IBM Begins to Reinvent Itself at Lotusphere 2007
25 January 2007
 
Jeffrey Mann   Tom Austin   David W. Cearley  

Lotusphere 2007 featured an impressive lineup of refreshed favorites and some new launches that may appeal to non-Lotus users. IBM has clarified some of its plans for the Lotus products, but important challenges remain.









Browse Topics


Other Options







Contact Gartner






Download Document:

PDF

ibm_begins_to_r...pdf (113.6KB)

Help with Downloads




News Analysis




Event

On 22 January 2007, at Lotusphere, IBM demonstrated new versions of its flagship Notes and Domino v.8 and Sametime 7.5.1 products. It also announced

  • Quickr: New products for basic content services. Quickplace users can upgrade to Quickr Personal Edition for free.
  • Lotus Connections: The first launch of a social-software suite from a major collaboration vendor.
  • UC2: Unified communications and collaboration integration with Sametime based on IBM's telephony partners like Avaya, Cisco, Nortel and Siemens .
  • WebSphere Portal Express v.6: An updated portal offering for midsize enterprises to be released in January 2007.

All of these products are slated for release in mid-2007 (except Portal Express). Pricing information is not available.




Analysis

Significant updates to Lotus Notes and Quickplace, as well as the introduction of some compelling new products, were the reason that IBM's Lotusphere 2007 was buzzing with positive feedback from IBM customers and partners.

Perhaps the best news coming from Lotusphere is the near-disappearance of the bewildering "Workplace" name. The folding of Workplace into WebSphere Portal has helped to reduce the confusion regarding its strategy, messaging and products. While Workplace was, in Gartner's view, a failed marketing effort, its underlying concepts embracing the Web have provided a critical foundation for Notes 8, Quickr, Connections and Sametime — which are all built on Eclipse with the Expeditor tool. Combined with the recently added representational state transfer (REST) application programming interfaces, Atom syndication capabilities and "mashability," these concepts serve as a strategic architecture for all future Lotus products.

IBM hopes Lotusphere 2007 will launch an updated, more competitive and appealing Lotus. The demonstrations and product sessions have been successful among the Lotus users who come to these events. However, several challenges persist. The relationship of Quickr to existing products like Domino Document Manager, DB2 Content Manager and new document-oriented clients remains murky. While the mashups and possibilities of social software are promising, the lack of consumer-focused or Web 2.0 software-as-a-service offerings limits penetration.

IBM has addressed many of the lingering questions about Lotus's future direction and managed to inject a level of excitement in a product line that many consider moribund. During 2007, we will watch for signs that IBM has effectively executed on its plans and expanded rapidly into other delivery and business models.






Recommendations



  • Lotus customers: Develop plans to evaluate and deploy Notes/Domino 8.
  • All users interested in social software in a business setting (including Microsoft-centered IT organizations): Evaluate Lotus Connections.





Recommended Reading



(You may need to sign in or be a Gartner client to access the documents referenced in this First Take.)









Browse Topics:
 





© 2007 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 500410