How to Use a Vendor Evaluation Model to Standardize IT Services Provider Selections

ID Number: G00153335

31 January 2008

Frances Karamouzis

Gartner research shows a growing reliance on IT services providers; therefore, it is imperative that clients use a consistent, structured and repeatable methodology for IT services provider evaluation and0 selection.

Price: US$495.00

Pages: 9

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Table of Contents

Analysis

1.0

Introduction

1.1

How VEM Fits Into the Overall Process

2.0

A Closer Look at VEMs

3.0

Approach and Overall Framework

4.0

Evaluation Criteria

5.0

Executing the Process

6.0

Benefits of a VEM

7.0

Recommendations

Recommended Reading

List of Tables

	Table 1.	Sample Vendor Evaluation Model Scorecard

List of Figures

	Figure 1.	Evaluation and Selection Process

IT Services
Sourcing Strategies
Evaluation and Selection

© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Resource Id: 593508