ID Number: G00166188




Magic Quadrant for CRM Customer Service Contact Centers
3 April 2009
 
Michael Maoz  

This Magic Quadrant looks at contact center desktop software for customer service and support that is best-suited for different economic situations. Leading vendors are showing how their solutions can lower costs while driving customer loyalty.







Price: US$1,995.00

Pages: 23








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Document History:
 
Magic Quadrant for CRM Customer Service Contact Centers
3 April 2009
  
Magic Quadrant for CRM Customer Service Contact Centers, 2008
19 March 2008
  
Magic Quadrant for CRM Customer Service Contact Centers, 2007
6 March 2007
  





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Resource Id: 927934