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ID Number: G00212029



This research is provided for historical perspective;
portions of this document may not reflect current conditions.






Evolving the Supply Chain and IT Relationship
30 June 2011
 
Marcus Blosch   Bill Swanton  

Supply chains rely heavily on the information technologies that enable them; in a high-quality supply chain, evolving the IT organization relationship is essential.








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Table of Contents

Contents
  • Analysis
    • Four Types of Relationships
    • From Technology Provider (Level 1) to Service Provider (Level 2)
      • Steps for Supply Chain
      • Steps for the IT Organization
    • From Service Provider to Business Process Enabler
      • Steps for the Supply Chain Organization
      • Steps for the IT Organization
      • From Business Process Enabler to Business Process Leader
    • Conclusion
  • Recommended Reading
Figures
Figure 1.
Four Types of Business-IT Relationships as Viewed by the Business
Figure 2.
Governance Decision Framework




© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1735518