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This research is provided for historical perspective;
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Hype Cycle for Communications Service Provider Operations, 2011
29 July 2011
 
Norbert J. Scholz  

Communications service providers must save costs and raise revenue by streamlining back offices, improving customer relations, supporting new business models and offering new solutions. This Hype Cycle analysis will help CIOs and CTOs assess available technologies.







Price: US$1,995.00

Pages: 76








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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • Audience
      • New This Year
      • Additions
      • Name Changes
      • Dropped Profiles
    • The Priority Matrix
    • Off The Hype Cycle
      • Platform as a Service (PaaS)
    • On the Rise
      • Network Virtualization
      • OneAPI
      • Open-Source Telecom Operations Management Systems
      • Integration PaaS (iPaaS)
      • Telecom Operations Management Systems (TOMS) as a Service
      • Network Intelligence
      • Multivector MDM
    • At the Peak
      • Convergent Communications Advertising Platforms (CCAPs)
      • Mobile Consumer Application Platforms
      • Supplier and Partner Relationship Management
      • On-Device Monitoring
      • Real-Time Customer Offer Engines for CSPs
      • Integrated Policy and Charging Control Solutions
      • Media Discovery and Recommendation Engines
      • Integrated Network and Enterprise Resource Management
      • Telecom Analytics
    • Sliding Into the Trough
      • Mobile Money Transfer
      • Master Data Management
      • Product and Service Catalog Management Software
      • Mobile Subscriber Data Management
      • Business Process Management Suites
      • Service-Oriented Architecture in OSS/BSS and SDP
      • New Generation Operations Systems and Software
      • Next-Generation Service Delivery Platforms
      • Content Management Platforms
      • Billing BPO for Communications Service Providers in Europe and Asia/Pacific
      • Mobile Advertising
    • Climbing the Slope
      • Mobile DPI
      • Mobile Application Stores
      • Convergent Charging
      • IP Service Assurance
      • Electronic Bill Presentment and Payment for Telecom Providers
      • Mobile Virtual Network Enablers (MVNEs)
      • Billing BPO for Communications Service Providers in North America
      • Revenue Assurance
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Communications Service Provider Operations, 2011
Figure 2.
Priority Matrix for Communications Service Provider Operations, 2011
Figure 3.
Hype Cycle for Communications Service Provider Operations, 2010




Document History:
 
Hype Cycle for Communications Service Provider Operations, 2012
30 July 2012
  
Hype Cycle for Communications Service Provider Operations, 2011
29 July 2011
  
Hype Cycle for Communications Service Provider Operations, 2010
29 July 2010
  
Hype Cycle for Communications Service Provider Operations, 2009
22 July 2009
  
Hype Cycle for Carrier Operations, 2008
9 July 2008
  
Hype Cycle for Carrier Operations
3 August 2007
  





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Resource Id: 1755216