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This research is provided for historical perspective;
portions of this document may not reflect current conditions.






Hype Cycle for Healthcare Payers, 2011
20 July 2011
 
Joanne Galimi  

This Hype Cycle highlights the state of maturity and adoption of technologies that should be used in defining strategies that can help meet the regulations of healthcare reform and transform the business so it remains competitive.








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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off The Hype Cycle
    • On the Rise
      • Health Benefit Exchange
      • Social Network Analysis for Healthcare Payer Fraud Detection
      • Health Insurance Business Process Utility
      • Accountable Care Organizations for U.S. Healthcare Payers
      • BPO for Health Insurance Strategic Services
      • Enterprise Fraud Management
      • Next-Generation Healthcare Core Administrative Systems
    • At the Peak
      • Online Care
      • Patient-Centered Medical Home
      • Process Templates
      • CRM Analytics
      • Healthcare Payer Member Portals
      • Payer-Provider Collaboration Tools
      • Entity Resolution and Analysis
      • Care Management Analytics for Payers
    • Sliding Into the Trough
      • Marketing Applications
      • Master Data Management
      • Electronic Bill Presentment and Payment
      • Care Management Workflow Applications
      • Health and Wellness Systems
      • Predictive Modeling
      • ICD-10 Adoption Technology
      • Healthcare Payer Personal Health Records
      • ICM/Commission Technologies
    • Climbing the Slope
      • Health Insurer E-Visits
      • NA Healthcare Payer Core BPO
      • Health Insurer E-Prescribing
      • Sales Applications
      • Product Configurators
      • Point Fraud Detection Software
    • Entering the Plateau
      • Healthcare Business Intelligence Applications
      • Business Rule Engines
      • Customer Service and Support Applications for Healthcare Payers
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Healthcare Payers, 2011
Figure 2.
Priority Matrix for Healthcare Payers, 2011
Figure 3.
Hype Cycle for Healthcare Payers, 2010




Document History:
 
Hype Cycle for Healthcare Payers, 2012
24 July 2012
  
Hype Cycle for Healthcare Payers, 2011
20 July 2011
  
Hype Cycle for Healthcare Payers, 2010
16 July 2010
  
Hype Cycle for Healthcare Payers, 2009
30 July 2009
  
Hype Cycle for Healthcare Payers, 2008
27 June 2008
  
Hype Cycle for Healthcare Payers, 2007
29 June 2007
  





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