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Hype Cycle for Software as a Service, 2011
28 July 2011
 
Robert P. Desisto  

The SaaS Hype Cycle represents an aggregate of different software markets. This Hype Cycle will help organizations discern the relative maturity and progression of various SaaS applications, with implications for a business model architecture and buying dynamics.







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Pages: 55








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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • Definition of SaaS
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • MDM Software as a Service
      • Cloud Security and Risk Standards
      • Cloud ERP for Large Enterprises
      • Insurance Policy Administration/Management SaaS
      • SaaS Tools for IT Operations
      • Multienterprise Business Process Platform
    • At the Peak
      • Board of Directors Communications Systems
      • Cloud Collaboration Services
      • SaaS-Related Professional Services
      • Sales Incentive Compensation Management SaaS
      • Software-as-a-Service Supply Chain Planning
      • Cloud Email
      • Cloud ERP for Small or Midsize Businesses
      • Business Intelligence SaaS
      • Data Quality Software as a Service
      • MRM SaaS
    • Sliding Into the Trough
      • Customer Service Contact Center SaaS
      • Project and Portfolio Management SaaS
      • HRMS (SaaS)
      • Database Software as a Service
      • Virtual Data Rooms
      • E-Commerce SaaS
      • Financial Management Applications SaaS
    • Climbing the Slope
      • Software-as-a-Service Supply Chain Execution
      • Sales Force Automation SaaS
      • Dedicated Email Services
    • Entering the Plateau
      • SaaS Procurement Applications
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Software as a Service, 2011
Figure 2.
Priority Matrix for Software as a Service, 2011
Figure 3.
Hype Cycle for Software as a Service, 2010




Document History:
 
Hype Cycle for Software as a Service, 2011
28 July 2011
  
Hype Cycle for Software as a Service, 2010
9 August 2010
  
Hype Cycle for Software as a Service, 2009
28 July 2009
  
Hype Cycle for Software as a Service, 2008
9 July 2008
  
Hype Cycle for Software as a Service, 2007
13 July 2007
  
Hype Cycle for Software as a Service, 2006
10 August 2006
  





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Resource Id: 1754516