ID Number: G00228527



Hype Cycle for IT Infrastructure and Outsourcing Services, 2012
24 July 2012
 
Gianluca Tramacere  

IT infrastructure and outsourcing services continue their evolution amid challenging economic and market conditions. Organizations should use this Hype Cycle to test their sourcing plans against established and emerging offerings.




Price: US$1,995.00

Pages: 84











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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off The Hype Cycle
    • On the Rise
      • Federated Help Desk for CSBs
      • Predictive Support
      • Cloud-Driven Business and IT Services
      • User-Owned Device Services
    • At the Peak
      • Multidiscipline Service Desk Outsourcing
      • Proactive Support
      • Big Data
      • Cloud Printing Services
      • Hosted Virtual Desktop Services
      • WLAN Outsourcing
      • Infrastructure Outsourcing Services: China
    • Sliding Into the Trough
      • Multisourcing Service Integrator
      • Integrated Infrastructure Support
      • Infrastructure Outsourcing Services, India
      • Public Cloud Storage
      • Integration Brokerage
    • Climbing the Slope
      • IT Infrastructure Utility
      • Security Outsourcing
      • Storage Outsourcing
      • Desktop Outsourcing
      • Managed Print Services
    • Entering the Plateau
      • Data Center Outsourcing
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for IT Infrastructure and Outsourcing Services, 2012
Figure 2.
Priority Matrix for IT Infrastructure and Outsourcing Services, 2012
Figure 3.
Hype Cycle for IT Outsourcing, 2011




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Resource Id: 2091916