ID Number: G00229457




Hype Cycle for Life Insurance, 2012
27 July 2012
 
Kimberly Harris-Ferrante  

Focusing on agents and customers is the top priority of life insurers in 2012. Balancing new tactics and technologies to support this goal, along with the ongoing needs for operational efficiency and compliance, will be imperative for survival.








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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Gamification
      • Big Data
      • Peer-to-Peer Insurance Business Models
      • Predictive Underwriting Solutions
      • Digitalization
      • Customer Experience Management
      • Case Management Solutions
      • eEG7 Standard
      • Grid Computing
      • Insurance Data Models
      • Microinsurance
      • Insurance Policy Administration/Management SaaS
      • Takaful Insurance
      • Agent Collaboration Tools
      • Customer Communications Management Solutions
      • Cloud Computing
      • E-Services
      • Electronic Document Generation and Delivery
      • Enterprise Actuarial Systems
      • Predictive Modeling Solutions
      • Pharmaceutical Databases
    • At the Peak
      • Social Media
      • Mobile Agent Applications
      • Advanced Fraud Detection and Analysis Technologies
      • Claims Management Solutions
      • Tele-underwriting Platforms
      • Business Analytics
      • Life Insurance Closed-Book BPO
    • Sliding Into the Trough
      • Enterprise Risk Management Applications
      • New-Business Application Service Providers
      • Business Process Management Suites
      • Distribution Management Solutions
      • Sales Force Automation
      • Product Configurators
      • Billing Applications
      • Electronic Underwriting Systems
      • ACORD XML Life, Annuity and Health
      • E-Apps for New Business
    • Climbing the Slope
      • ICM/Commission Technologies
      • Enterprise Content Management Suites
      • Web-Based Illustration Applications
      • Business Rule Engines
    • Entering the Plateau
      • E-Signatures
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Life Insurance, 2012
Figure 2.
Priority Matrix for Life Insurance, 2012
Figure 3.
Hype Cycle for Life Insurance, 2011




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Resource Id: 2096615