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2012 Financial Services CIO Agenda
23 April 2012
 
David Furlonger  

The financial services industry continues to experience extremely volatile market conditions. Gartner's annual CIO survey reveals a leadership focus on growth, cost reduction and agility. CIOs must amplify the way technologies enable their effectiveness in meeting these priorities.





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Table of Contents

Contents
  • Analysis
    • What You Need To Know
    • Diverse Business Priorities Call for Diplomacy and Leadership
    • CIO IT Strategies Are a Double-Edged Sword
    • IT Budgets Reflect Continued Economic Concerns
    • The Importance of Demonstrating Value
    • Strategic Technologies Reflect the Importance of Improving the Customer Experience
    • CIO Strategies Must Concentrate on Improving Institutional and IT Effectiveness
    • CIO Lessons
  • Recommended Reading
Figures
Figure 1.
2012 Top 10 CIO Business Priorities
Figure 2.
2012 CIO Regional Business Priorities
Figure 3.
Financial Services CIO IT Strategies
Figure 4.
2012 CIO Regional Strategic Priorities
Figure 5.
CIO IT Budgets
Figure 6.
CIO Institutional Peer Abilities Comparison
Figure 7.
Barriers to Gaining Value From IT
Figure 8.
Applying Technology to the Top-Ranked Business Priorities
Figure 9.
CIO Strategic Technology Priorities
Figure 10.
CIO Strategic Technology Priorities by Region
Figure 11.
Customer Experience Is an Opportunity for Innovation
Figure 12.
Mobile Financial Services Trend
Figure 13.
Attitudes Toward Social Media
Figure 14.
Enterprise Effectiveness
Figure 15.
Relevance of IT to Institutional Effectiveness
Figure 16.
Institutional Support Functions' Connection to IT Performance
Figure 17.
Effectiveness of IT to Support Management Tasks
Figure 18.
Management Control of IT Application
Figure 19.
Does IT Have What It Needs to Be Effective?
Figure 20.
Getting IT Strategy Right
Figure 21.
Selecting the Right Performance Metrics




Document History:
 
The 2013 Financial Services CIO Agenda: Realize Technology's Potential in a Digital Age
10 May 2013
  
2012 Financial Services CIO Agenda
23 April 2012
  




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Resource Id: 1992115