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Agenda for Customer Strategy and Experience Management, 2012
1 March 2012
 
Scott D. Nelson  

Customer strategy and experience management can boost customer satisfaction, loyalty and advocacy. In 2012, we will help clients deliver this powerful competitive differentiator to the global marketplace by balancing proven best practices with digital, mobile and cloud-based options and strategies.





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Document History:
 
Agenda Overview for Customer Strategy and Experience Management, 2013
2 January 2013
  
Agenda for Customer Strategy and Experience Management, 2012
1 March 2012
  




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Resource Id: 1938714