ID Number: G00234233




Hype Cycle for Retail Technologies, 2012
27 July 2012
 
Gale Daikoku  

Executing a seamless cross-channel shopping experience remains a critical priority for Tier 1 multichannel retailers. CIOs and IT leaders must diligently monitor customer requirements to balance the introduction of new technologies. This research features 43 technologies that should be on the radar.








*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Document History







Contact Gartner




For information on how to gain access to this and other documents, click here.
You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.

Sign in here:
Username:

Password:
Forgot your username
or password?







This document is not available as part of your current Gartner subscription. For pricing and availability of the full document, please contact your Gartner account representative. Your account representative can also give you more information about your current subscription and other access options that may be available to you. If you do not have a Gartner account representative, call +1 203 316 1200 for assistance.

Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • 3D Printing in Retail
      • Augmented Reality Applications
      • Data Visualization in Merchandising
      • Multichannel Merchandise Planning
    • At the Peak
      • E-Paper Signage
      • Multichannel Feedback Management
      • Real-Time Store-Monitoring Platform
      • Social Media Analytics for Retail
      • Multichannel Master Content Management for Retail
      • Social Coupons
      • Real-Time Customer Offer Engines
      • Mobile Coupons
      • Multichannel Loyalty
      • Biometrics for Time and Attendance
      • F-Commerce
    • Sliding Into the Trough
      • Retail Mobile Shopping (Nonpayments)
      • Web Experience Analytics
      • Retail Mobile Payments
      • Integrated Demand and Replenishment Planning
      • Store Location Analysis
      • Store Replenishment Optimization
      • Multichannel Order Fulfillment
      • Java-Based POS Software
      • Multichannel Order Management
      • Time and Labor Optimization
      • Multichannel Master Data Management for Retail
      • RFID (Item)
      • Contactless Payments
      • Customer-Centric Merchandising
      • In-Store Self-Service: Customer-Facing Applications
      • Microblogging for Retailers
      • Online Product Recommendation Engines
      • Retail Biometric Payments
      • Store Task Management
      • Retail Digital Signage
      • LCD-Based ESLs
    • Climbing the Slope
      • E-Coupons
      • Merchandise and Category Optimization
      • Unified Price, Promotion and Markdown Optimization
      • Mobile POS
    • Entering the Plateau
      • Self-Check-Out
      • Community Reviews
      • In-Store Applications: Employee-Facing
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Retail Technologies, 2012
Figure 2.
Priority Matrix for Retail Technologies, 2012
Figure 3.
Hype Cycle for Retail Technologies, 2011




Document History:
 
Hype Cycle for Retail Technologies, 2012
27 July 2012
  
Hype Cycle for Retail Technologies, 2011
21 July 2011
  
Hype Cycle for Retail Technologies, 2010
26 July 2010
  
Hype Cycle for Retail Technologies, 2009
20 July 2009
  
Hype Cycle for Retail Technologies, 2008
26 June 2008
  
Hype Cycle for Retail Technologies, 2007
3 July 2007
  
Hype Cycle for Retail Technologies, 2006
5 July 2006
  





© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 2097115