ID Number: G00234303



Hype Cycle for Healthcare Payers, 2012
24 July 2012
 
Robert H. Booz  

This Hype Cycle highlights the maturity and adoption of technologies that healthcare payer CIOs can use in defining strategy. It also discusses how adoption of these technologies can help meet the rapidly transforming healthcare payer space in the U.S. to allow plans to remain competitive.





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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Health Insurance Exchanges
      • Business Process Utilities for Healthcare Payers
      • Accountable Care Organizations for U.S. Healthcare Payers
      • Consumer-Facing Product Configurators for Healthcare Payers
    • At the Peak
      • BPO for Healthcare Payers
      • Healthcare Payer Enterprise Fraud and Misuse Management
      • Online Care
      • Next-Generation Healthcare Core Administrative Systems
      • Healthcare-Payer-Oriented Patient-Centered Medical Home
      • Payer-Provider Collaboration Tools
    • Sliding Into the Trough
      • CRM Analytics
      • Healthcare Payer Marketing Applications
      • Health and Wellness Systems
      • Care Management Analytics for Payers
      • Personal Health Record
      • Predictive Modeling for Healthcare Payers
      • Healthcare Payer Member Portals
      • Care Management Workflow Applications
    • Climbing the Slope
      • Electronic Bill Presentment and Payment
      • ICD-10 Adoption Technology
      • NA Healthcare Payer Core BPO
      • Sales Applications
      • Health Insurer E-Visits
      • Product Configurators for Healthcare Payers
      • ICM/Commission Technologies
    • Entering the Plateau
      • Health Insurer E-Prescribing
      • Customer Service and Support Applications for Healthcare Payers
      • Healthcare Payer Business Intelligence Applications
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Healthcare Payers, 2012
Figure 2.
Priority Matrix for Healthcare Payers, 2012
Figure 3.
Hype Cycle for Healthcare Payers, 2011




Document History:
 
Hype Cycle for Healthcare Payers, 2012
24 July 2012
  
Hype Cycle for Healthcare Payers, 2011
20 July 2011
  
Hype Cycle for Healthcare Payers, 2010
16 July 2010
  
Hype Cycle for Healthcare Payers, 2009
30 July 2009
  
Hype Cycle for Healthcare Payers, 2008
27 June 2008
  
Hype Cycle for Healthcare Payers, 2007
29 June 2007
  




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Resource Id: 2090915