ID Number: G00234321



Hype Cycle for Utility Industry IT and Business Processes, 2012
27 July 2012
 
Kristian Steenstrup  

Successful utilities are streamlining business processes and investing in IT, often resulting in a broader integrated suite or process integration plan. The diversity of IT products targeting the industry means decisions on risk versus results are more complex than ever.





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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • Utility Organization Types
      • Technology Needs by Utility Domain
      • Nexus of Forces
      • Position Changes
    • The Priority Matrix
    • At the Peak
      • Big Data in Energy and Utilities
      • Social Media for Utilities
      • Business Process Management for Utilities
      • Emissions Position Management
    • Sliding Into the Trough
      • Asset Performance Management
      • Geospatial Mashups
      • MDM of Asset Data Solutions
      • SMS Interaction Channel
      • Transmission Outage Management
      • Utilities SaaS and Cloud
      • Active RFID for Utilities
      • Asset Investment Planning Tools
      • Transmission Design Tools
      • CIM-Driven Integration Standards
      • Business Process Outsourcing
      • Utility Governance, Risk and Compliance Management
      • Wholesale Market Operations
    • Climbing the Slope
      • Passive RFID for Utilities
      • Generation Scheduling
      • Load Forecasting
      • Meter Data Management
      • Distribution Design Tools
      • Outage Management Systems
      • Utility GIS
      • Electronic Bill Presentment and Payment
      • Transmission and Distribution Network Engineering Analysis Tools
    • Entering the Plateau
      • Energy Trading and Risk Management
      • Enterprise Asset Management
      • Mobile Handheld Devices for Utilities
      • Customer Relationship Management
      • COTS CIS/Billing
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Utility Industry IT and Business Processes, 2012
Figure 2.
Priority Matrix for Utility Industry IT and Business Processes, 2012
Figure 3.
Hype Cycle for Utility Industry IT and Business Processes, 2011




Document History:
 
Hype Cycle for Utility Industry IT and Business Processes, 2012
27 July 2012
  
Hype Cycle for Utility Industry IT and Business Processes, 2011
21 July 2011
  
Hype Cycle for Utility Industry IT and Business Processes, 2010
2 August 2010
  
Hype Cycle for Utility Industry IT and Business Processes, 2009
24 July 2009
  
Hype Cycle for Utility Industry IT and Business Processes, 2008
27 June 2008
  
Hype Cycle for Utility Industry IT and Business Processes, 2007
2 July 2007
  
Hype Cycle for Utility Industry IT and Business Processes, 2006
30 June 2006
  




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Resource Id: 2096818