ID Number: G00235176



Hype Cycle for IT Operations Management, 2012
30 July 2012
 
Patricia Adams   Milind Govekar  

This Hype Cycle evaluates 39 technologies and processes used for IT operations management. Use this research to set expectations when investing in ITOM technology.




Price: US$1,995.00

Pages: 77






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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • IT Operations Gamification
      • Business Productivity Teams
      • IT Operations Analytics
      • DevOps
      • Social IT Management
      • IT Service Support Management Tools
      • Application Release Automation
      • Service Billing
    • At the Peak
      • IT Workload Automation Broker Tools
      • IT Financial Management Tools
      • Cloud Management Platforms
      • Capacity-Planning and Management Tools
      • IT Service Catalog Tools
      • IT Process Automation Tools
    • Sliding Into the Trough
      • Workspace Virtualization
      • COBIT
      • Application Performance Monitoring
      • IT Service Dependency Mapping
      • IT Service View CMDB
      • Real-Time Infrastructure
      • Business Service Management Tools
      • Network Configuration and Change Management Tools
      • Configuration Auditing
      • Server Provisioning and Configuration Management
      • ITIL
      • PC Application Streaming
      • IT Asset Management Tools
      • Hosted Virtual Desktops
      • IT Change Management Tools
      • Service-Level Reporting Tools
    • Climbing the Slope
      • PC Application Virtualization
      • IT Event Correlation and Analysis Tools
      • Mobile Device Management
      • Network Performance Monitoring Tools
    • Entering the Plateau
      • Client Management Tools
      • Infrastructure Monitoring
      • IT Service Desk Tools
      • Network Fault Monitoring Tools
      • Job-Scheduling Tools
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for IT Operations Management, 2012
Figure 2.
Priority Matrix for IT Operations Management, 2012
Figure 3.
Hype Cycle for IT Operations Management, 2011




Document History:
 
Hype Cycle for IT Operations Management, 2012
30 July 2012
  
Hype Cycle for IT Operations Management, 2011
18 July 2011
  
Hype Cycle for IT Operations Management, 2010
12 July 2010
  
Hype Cycle for IT Operations Management, 2009
14 July 2009
  
Hype Cycle for IT Operations Management, 2008
27 June 2008
  
Hype Cycle for IT Operations Management, 2007
22 June 2007
  
Hype Cycle for IT Operations Management, 2006
7 July 2006
  




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Resource Id: 2099215