ID Number: G00167623



User Survey Analysis: Challenges and Opportunities Lie Ahead for IT Outsourcing in Sweden
3 June 2009
 
Gianluca Tramacere  

This report highlights the Swedish results of a fourth quarter 2008, global user survey on IT outsourcing. Providers should use this report to better understand buyer behaviors, prepare for near-term IT outsourcing opportunities, and position themselves to win more business in Sweden.




Price: US$1,295.00

Pages: 20






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Table of Contents


Overview

Key Findings

Recommendations: During a Fragile Period, Handle Your Current Clients and Opportunities With Care!

Survey Objective

Respondent Demographics

Legacy Migration, Agile Development and Outsourcing Renegotiation Top the 2009 Agenda of Swedish Respondents

By 2010, 85% of Swedish Respondents Expect to Reach Moderate to High Levels of Outsourcing

Plenty of Growth Potential Exists Across the Board

Drivers and Inhibitors for ITO in Sweden

The Majority of Swedish Respondents Confirm They Will Engage With a Stable Number of ITO Providers

Many Objectives Drive Global Delivery Consideration in the Swedish ITO Market

23% and 28% of Swedish Respondents Achieved Cost Savings of Between 10% and 20% in Infrastructure and Application Outsourcing, Respectively

Selection Criteria in Sweden: A Tough Economy Widens the Gap Between Cost and Quality/Skills

Swedish Respondents Favor Local/Regional Providers

Alternative Delivery Models Are a Growing Element of the Swedish ITO Market

ITO Satisfaction in Sweden Is Positive (Scale of 1 to 10: 1 is "dissatisfied"; 10 is "extremely satisfied")

But Maintains a Healthy Potential for Improvement in Key Areas (Scale of 1 to 10: 1 is "dissatisfied"; 10 is "extremely satisfied")

Methodology

Definitions




Browse Topics:
 
IT Outsourcing
IT Services Marketplace




This document is published in the following Dataquest Market Insights:
 
IT Services Europe
IT Outsourcing Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1004312