ID Number: G00168381



Dataquest Insight: Tough Economic Times Drive Increasing Use of Business Process Utilities in 2009 and 2010
10 June 2009
 
Ben Pring   Twiggy Lo  

Survey data from enterprises in the United States and the United Kingdom that are using, or considering using, business process utilities reveals market trends and industry concerns.




Price: US$1,295.00

Pages: 10






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Table of Contents


    
 Analysis

    
 Introduction
    
 How Satisfied Are Organizations With BPU?
    
 BPU Usage in the Next Two Years
    
 Top Three Factors When Considering BPU
    
 What Hinders BPU?

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Recommended Reading


List of Figures


Figure 1. 
 Level of Satisfaction With BPU
 

Figure 2. 
 Usage of BPU in the Next Two Years
 

Figure 3. 
 Top Three Factors When Considering BPU
 

Figure 4. 
 Top Three Factors That Cause BPU to Be on Hold
 

Figure 5. 
 Top Three Factors That Cause BPU to Be Discontinued
 



Browse Topics:
 
IT Utility Services
Business Process Outsourcing
Cloud Computing




This document is published in the following Dataquest Market Insights:
 
Business Process Outsourcing Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1014112