ID Number: G00169055



Dataquest Insight: Sizing the Worldwide Business Process Utility Marketplace, 2008-2012
16 July 2009
 
Ben Pring   Robert H. Brown  

This report examines the fast-growing business process utility marketplace and presents a sizing of the current market and a forecast of growth during the next five years.




Price: US$1,295.00

Pages: 12






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Table of Contents


    
 Analysis

    
 Introduction
    
 A Fast-Growing Market
    
 Factors Driving BPU Development

    
 Demand Management (CRM)

    
 Customer Acquisition
    
 Customer Extension
    
 Customer Retention
    
 Customer Selection
    
 Supply Chain Management

    
 Buy
    
 Move
    
 Store
    
 Enterprise Services

    
 Administration
    
 Finance and Accounting
    
 Human Resources
    
 Payment Processing
    
 Industry-Specific Processes

    
 Communications
    
 Discrete Manufacturing
    
 Education
    
 Financial Services
    
 Healthcare
    
 Local and Regional Government
    
 National and International Government
    
 Process Manufacturing
    
 Retail Trade
    
 Services
    
 Transportation
    
 Utilities
    
 Wholesale Trade

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Recommended Reading


List of Tables


Table 1.  
 Examples of BPUs
 

Table 2.  
 BPU Worldwide, 2008-2012
 

List of Figures


Figure 1. 
 BPU Worldwide, 2008-2012
 

Figure 2. 
 BPU as a Percentage of BPO
 



Browse Topics:
 
IT Utility Services
Business Process Outsourcing
IT Services Marketplace
Cloud Computing




This document is published in the following Dataquest Market Insights:
 
Business Process Outsourcing Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1077712