Dataquest Insight: IT Services Forecast Assumptions, Worldwide, 2000-2013, 2Q09 Update

ID Number: G00169531

16 July 2009

Kathryn Hale Rob Addy Robert H. Brown Jason Harris Jacqueline Heng Bob Igou Susanne Matson Chiaki Morikawa Freddie Ng Arup Roy Ron Silliman TJ Singh Tina T. Tang Christine Tenneson Cathy Tornbohm Gianluca Tramacere Allie Young Susan Tan

In this 2Q09 forecast update, we now expect the IT services market to decline 5.6% in 2009 in U.S. dollars, which is 1.0% growth in constant currency, slightly below our March forecast.

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Pages: 26

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Table of Contents

Forecast Analysis

Changes in Market Conditions

IT Services Forecast Assumptions

IT Services Market Conditions

IT Services Market Drivers

IT Services Market Inhibitors

Consulting Services

		Market Conditions
		Market Drivers
		Market Inhibitors

Development and Integration

		Market Conditions
		Market Drivers
		Market Inhibitors

IT Management

		Market Conditions
		Market Drivers
		Market Inhibitors

Process Management

		Market Conditions
		Market Drivers
		Market Inhibitors

Software Support

		Market Conditions
		Market Drivers
		Market Inhibitors

Hardware Maintenance and Support

		Market Conditions
		Market Drivers
		Market Inhibitors

Background and Context

The Effect of Currency Changes

Choosing the Appropriate Forecast Database Document

Recommended Reading

List of Tables

	Table 1.	IT Services Forecast Comparison, 2Q09 and 1Q09 (Millions of Dollars)

	Table 2.	IT Services Growth in Constant Currency by Region (Percent)

	Table 3.	IT Services Growth by Country in Local Currency (Percent)

List of Figures

	Figure 1.	IT Services Forecast Comparison, 2Q09 and 1Q09

	Figure 2.	IT Services Growth Rates by Segment, 2000-2013 (Percentage Change in Dollars)

IT Services
Hardware Maintenance and Support
Software Maintenance and Support
Consulting Services
Development and Integration Services
IT Outsourcing
Business Process Outsourcing
IT Services Marketplace

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Resource Id: 1078912