ID Number: G00169195



Dataquest Insight: Superior BI is the Key to Communications Service Providers' Future Competitiveness
22 July 2009
 
King-Yew Foong   Kamlesh Bhatia  

Well-implemented business intelligence programs will contribute to greater operational insight and improved customer experience. This will also underpin a new source of competitive advantage for communications service providers in the midst of a rapidly evolving and more competitive marketplace.




Price: US$1,295.00

Pages: 12






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Table of Contents


    
 Analysis

    
 The Role of BI — A Conceptual View
    
 A Glimpse Into the Successful CSP
    
 Quantifying the Value of BI
    
 Drivers for Better BI
    
 Challenges to the Vision

    
 Organizational/Management Challenges
    
 Operational Challenges
    
 Technology Challenges
    
 BI — Implications for the CSP Organization
    
 Navigating BI Implementation

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Recommended Reading


List of Tables


Table 1.  
 Business Intelligence — Impact Analysis (Baseline)
 

Table 2.  
 Business Intelligence — Impact Analysis (with Business Intelligence Initiative)
 

List of Figures


Figure 1. 
 Conceptual View of a Successful Business Intelligence Implementation
 

Figure 2. 
 Impact of Business Intelligence for the CSP
 



Browse Topics:
 
Communications Services Providers
Business Intelligence




This document is published in the following Dataquest Market Insights:
 
Carrier Operations & Strategies Worldwide




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Resource Id: 1088214