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Hype Cycle for Consulting and System Integration, 2009
27 July 2009
 
Matthew Goldman   Twiggy Lo   Alex Soejarto   Gilbert van der Heiden   Frances Karamouzis   Allie Young   Kimberly Collins   Susan Tan   Gareth Herschel   Bob Igou   Tina T. Tang   Jim Longwood   Gianluca Tramacere   Jacqueline Heng   Ben Pring   Susanne Matson   Rolf Jester   Michael von Uechtritz   Andrew Frank   Tsuyoshi Ebina   Michele Cantara   Michael Dunne   Dale Hagemeyer  

The Hype Cycle for Consulting and System Integration is designed to help organizations discern the relative maturity and significance of specific C&SI services before making partnering, sourcing or vendor selection decisions.




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Pages: 79






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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Cloud-Driven Professional IT Services and Solutions
      • Online Advisory Services
      • Sales Performance Management Service Providers
      • Marketing Performance Management
      • SaaS-Related Professional Services
      • HR Transformation
    • At the Peak
      • Multisourcing Service Integrator
      • Pricing Optimization and Management (C&SI)
      • Social Media Consulting
      • Application Testing Services
      • Business Process Management in C&SI
      • Information Management (C&SI)
      • Legacy Application Modernization (C&SI)
      • Enterprise Architecture/Infrastructure Design and Consulting
    • Sliding Into the Trough
      • Web 2.0 Customer Experience (C&SI)
      • Finance Transformation
      • SOA Services
      • Trade Promotion Management (C&SI)
    • Climbing the Slope
      • Customer Intelligence
      • Marketing Service Providers
      • Risk Management and Compliance Advisory Services
      • Supply Chain Management (C&SI)
      • Business Intelligence (C&SI)
      • HCM Consulting and Implementation Services
      • Services for Open-Source Software (C&SI)
      • Business Operations Improvement Consulting Services
      • Business Consulting Services
    • Entering the Plateau
      • CRM (C&SI)
      • ERP (C&SI)
      • IT Management and Strategy Consulting
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for Consulting and System Integration, 2009
Figure 2.
Priority Matrix for Hype Cycle for Consulting and System Integration, 2009
Figure 3.
Hype Cycle for Consulting and System Integration, 2008




Document History:
 
Hype Cycle for Application Services, 2012
5 September 2012
  
Hype Cycle for Application Services and Outsourcing, 2011
26 July 2011
  
Hype Cycle for Consulting and System Integration, 2010
17 July 2010
  
Hype Cycle for Consulting and System Integration, 2009
27 July 2009
  
Hype Cycle for Consulting and System Integration, 2008
9 July 2008
  




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Resource Id: 1096212