ID Number: G00170134



User Survey Analysis: Three Things North American SMBs Are Doing to Remain Lean and Competitive
14 August 2009
 
Joslyn Faust  

North American small and midsize businesses share how they are shedding expenses and remaining competitive in our findings from the Gartner/Forbes.com SMB Executive Survey.




Price: US$1,295.00

Pages: 13






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Table of Contents


    
 Key Findings and Recommendations

    
 Introduction and Survey Objectives

    
 Methodology Statement

    
 Gartner Recommendations Based on Findings

    
 Data Insights

    
 Introduction — Competitive Strategies
    
 North American SMBs Are Reducing Travel Expenses and Labor Costs

    
 Recommendations for Technology and Service Providers
    
 North American SMBs Are Focused on High-Quality Customer Care and Business Agility

    
 Recommendations for Technology and Service Providers
    
 To Grow, Small Businesses Are Investing in Marketing, While Midsize Businesses Are Turning to Product, Marketing and Technology Investments

    
 Recommendations for Technology and Service Providers

    
 Methodology

    
 Recommended Reading


List of Figures


Figure 1. 
 Tactics for Reducing Costs in Current Economy
 

Figure 2. 
 Importance to Competitive Advantage
 

Figure 3. 
 Investments to Grow Business
 

Figure 4. 
 Respondent Job Category
 

Figure 5. 
 Respondent Job Category by Company Size
 

Figure 6. 
 Respondent Industry Classification
 

Figure 7. 
 Respondent Role in Technology Decisions
 



Browse Topics:
 
Small and Midsize Business Strategies
Small and Midsize Business Marketplace




This document is published in the following Dataquest Market Insights:
 
Small and Medium Businesses Market Strategies




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Resource Id: 1132215