ID Number: G00170116



Dataquest Insight: Content Still Drives Deal Flow but Billing and Network Management Remain in Demand
19 August 2009
 
Norbert J. Scholz  

Content services continue to dominate communications service providers' contracts and initiatives, while business and operations support initiatives remain subdued. Out of 619 initiatives by the 20 CSPs covered in this study, more than two-thirds dealt with content and enhanced services.




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Table of Contents


    
 Analysis

    
 Initiatives by Solution
    
 Initiatives by Subcategory
    
 Initiatives by Communications Service Provider
    
 Initiatives by Vendor

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Appendix 1 — Study Methodology

    
 Appendix 2 — Solution Components

    
 Recommended Reading


List of Figures


Figure 1. 
 Global Initiatives by Solution, January 2008 to December 2008
 

Figure 2. 
 Global Initiatives by Solution and Region, January 2008 to December 2008
 

Figure 3. 
 Global Initiatives by Subcategory, BSS, January 2008 to December 2008
 

Figure 4. 
 Global Initiatives by Subcategory, OSS, January 2008 to December 2008
 

Figure 5. 
 Global Initiatives by Subcategory, Enterprise Solutions, January 2008 to December 2008
 

Figure 6. 
 Global Initiatives by Subcategory, Enhanced Solutions, January 2008 to December 2008
 

Figure 7. 
 Global Initiatives by Communications Service Providers, January 2008 to December 2008
 

Figure 8. 
 Global Initiatives by Vendor January 2008 to December 2008
 



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Operations Support Systems and Business Support Systems




This document is published in the following Dataquest Market Insights:
 
Carrier Operations & Strategies Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1138812