Bank Branch of the Future: Which Deployment Model Should You Use

ID Number: G00170376

8 September 2009

David Furlonger Alistair Newton

This research outlines the changes banks are undertaking in their branch networks, not simply the redesign of branch footprints, but also the repositioning of the branch as an integrated strategic asset in the search for new customers.

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Table of Contents

Analysis

1.0

Branch Redesign — Different Approaches and Models

1.1		Integrated DNA
1.2		R&D
1.3		Self-Service and Customer Flow

2.0

Redesign Needs More Than Just Technology

3.0

Critical Success Factors in Redesign

4.0

Which Model Should You Use?

Recommended Reading

List of Tables

	Table 1.	Effects and Resource Requirements for Each Delivery Model

Branch Operations
Bank Channel Strategies
Banking Business Strategies

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Resource Id: 1167712