ID Number: G00170670



Dataquest Insight: What Companies Look for in an Information Management Service Provider
23 September 2009
 
Susanne Matson  

Both business and IT leadership view information management as a strategic priority. This research covers what primarily drives IM initiatives, how the purchasing decisions are made, what buyers are looking for from IM providers, and how these projects can be improved.




Price: US$1,295.00

Pages: 11






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Table of Contents


    
 Analysis

    
 Introduction
    
 Survey Interview Results

    
 Key Finding: Factors That Drive IM Initiatives and What Is Needed to Launch Them

    
 Drivers for IM Usage
    
 Key Finding: Purchasing IM Infrastructure and Services Is a Joint Effort in Organizations

    
 How Providers Can Approach Organizations
    
 Key Finding: Buyers Have Strong Opinions on What They Want From an IM Service Provider
    
 Key Finding: There Are Still Reservations Against Outsourcing

    
 When and How Outsourcing Should Be Used
    
 Key Finding: Why Organizations Failed With Their Service Projects

    
 Find Ways to Move Past These Common Problems

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Recommended Reading




Browse Topics:
 
Applications Outsourcing
Enterprise Information Management




This document is published in the following Dataquest Market Insights:
 
Consulting & Solution Implementation Services Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1187115