ID Number: G00171460



Forecast: Enterprise Communications Applications, Worldwide, 2004-2013 (3Q09 Update)
28 September 2009
 
Isabel Montero   Steve Cramoysan   Drew Kraus   Megan Marek Fernandez  

Worldwide spending on the enterprise communications applications market will fall by 21.7% in 2009 and will recover from 2010, but with a compound annual growth rate of 3.7% from 2009 to 2013. Top-level forecasts are provided for seven regions and 48 country markets.




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List of Tables


End-User Spending on Enterprise Communications Applications by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Enterprise Communications Applications by Segment, 2004-2013 (Millions of Dollars)

End-User Spending on Contact Center Infrastructure by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Internet Protocol Telephones by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Telephony by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Enterprise Communications Applications by Country and Segment, 2004-2013 (Millions of Dollars)


List of Figures


End-User Spending on Enterprise Communications Applications by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Enterprise Communications Applications by Segment, 2004-2013 (Millions of Dollars)

End-User Spending on Contact Center Infrastructure by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Internet Protocol Telephones by Region, 2004-2013 (Millions of Dollars)

End-User Spending on Telephony by Region, 2004-2013 (Millions of Dollars)




Browse Topics:
 
IT Spending
Enterprise Telephony Systems
Contact Center Systems
Enterprise Networking and Communications Systems
Business IP Telephones




This document is published in the following Dataquest Market Insights:
 
Telecom Equipment Europe
Enterprise Communications Applications Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1191123