ID Number: G00171368



Guidelines for Understanding and Formulating Decision Frameworks for Shared-Service Centers
1 October 2009
 
Frances Karamouzis  

This research is focused on providing guidance and decision frameworks to approach the discipline of shared services. We help define key terms, concepts and tools for an SSC model for enterprises to analyze and navigate options for efficiency, efficacy and agility.




Price: US$495.00

Pages: 8






Browse Topics


Other Options







Contact Gartner





Purchasing this document is fast, easy and secure, but you must be registered with gartner.com so we can track your order. Please select your status from these three choices:
Registration is required to purchase this document.
Or, you can register for gartner.com only.
 You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.
Sign in here:
Username:

Password:
Forgot your username
or password?







For more information about purchasing this or other documents, contact Gartner at one of the telephone numbers below:
North America:    +1 203-316-3010 7:30 am - 8:00 pm Stamford, CT
Europe:    +44 1784 267770 9:00 am - 5:00 pm London
Asia/Pacific:    +65 6879 2785 9:00 am - 6:00 pm Singapore
Japan:    +81 3 3481 3552 9:00 am - 5:30 pm Tokyo

Table of Contents


    
 Analysis

1.0
    
 Introduction

1.1
    
 Definition of Shared Services
2.0
    
 Analyzing Shared Services

2.1
    
 Strategy and Business Case for Shared Services
2.2
    
 Attributes of Shared Services
2.3
    
 Business Drivers of Shared Services
2.4
    
 Core Tenets of Shared Services
2.5
    
 Maturity of Shared Services


List of Tables


Table 1.  
 Attributes and Options With Shared Services
 



Browse Topics:
 
Sourcing Management and Governance
Shared Services




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1194513