ID Number: G00169136



How to Assess the Suitability of Social Media for Enterprise Collaboration Scenarios
9 October 2009
 
Anthony Bradley  

Gartner has developed 18 collaboration scenario characteristics that span a spectrum ranging from the highly authoritative to the highly collective. Enterprises can map their scenarios to this spectrum to determine affinities with social media-type solutions and better understand the opportunities and challenges.




Price: US$495.00

Pages: 13






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Table of Contents


    
 Analysis

1.0
    
 Introduction
2.0
    
 Social Media and Mass Collaboration
3.0
    
 Social Media Suitability Is a Spectrum

3.1
    
 Deep Analysis Versus Broad Observation
3.2
    
 Conflicting Information Versus Complementary Information
3.3
    
 Ascertaining Facts Versus Ascertaining Perception
3.4
    
 Consensus Versus Diversity
3.5
    
 Improvement Versus Innovation
3.6
    
 Intermediated Versus Direct
3.7
    
 Recognized Expertise Versus Collective Wisdom
3.8
    
 Influenced Versus Independent
3.9
    
 Controlled Information Versus Open Information
4.0
    
 How to Determine Whether Social Media Is Suitable
5.0
    
 Closing Capability Gaps
6.0
    
 What You Need to Know

    
 Recommended Reading


List of Figures


Figure 1. 
 Social Media Solution Suitability Spectrum
 

Figure 2. 
 Wikipedia Spectrum Example
 

Figure 3. 
 Community and Authority Capabilities (Early Wikipedia Example)
 



Browse Topics:
 
Emerging Technology Management
Collaboration
IT Asset Evaluation and Selection
Social Computing and Social Networking




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Resource Id: 1203823