ID Number: G00171531




Forecast Analysis: Software Support Services, 2000-2013, 3Q09 Update
14 October 2009
 
Bob Igou   Christine Tenneson  

The software support services market is expected to have limited growth of 2.1% worldwide in 2009, mainly due to decreased spending on enterprise software. Growth is expected to be strong compared with other IT services markets.








*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Browse Topics


Other Options







Contact Gartner




For information on how to gain access to this and other documents, click here.
You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.

Sign in here:
Username:

Password:
Forgot your username
or password?








This document is not available as part of your current Gartner subscription. For pricing and availability of the full document, please contact your Gartner account representative. Your account representative can also give you more information about your current subscription and other access options that may be available to you. If you do not have a Gartner account representative, call +1 203 316 1200 for assistance.



Table of Contents



    
Changes in Market Conditions

    
Assumptions

    
Analysis

1.0
    
Result in Changes Compared With Previous Forecast
2.0
    
Software Support Services Worldwide

2.1
    
The Effect of Currency Changes
2.2
    
Conclusions and Summary

    
Market Model

3.0
    
Software Support Services Market Model

3.1
    
Market Determinants
3.2
    
Software License Installed Base
3.3
    
New Software Licenses
3.4
    
Secondary Market Determinants
3.5
    
Forecast Process Phases

3.5.1
    
Phase 1: Sizing the Market
3.5.2
    
Phase 2: Forecasting the Market

3.5.2.1
    
Segmentation of Software Product Spending Categories
3.5.2.2
    
Software Product Contribution Rate
3.5.2.3
    
How Forecast Assumptions Are Applied
3.5.2.4
    
Future Incremental Software Services Spending

    
Recommended Reading


List of Tables



Table 1.  
Worldwide Enterprise Software Market and Software Support Services (Millions of Dollars)
 

Table 2.  
Market Segmentation for Software Support Services
 

Table 3.  
IT Services Platform Segmentation
 

List of Figures



Figure 1. 
Worldwide Software Support Services Spending, 2Q09 Versus 3Q09
 

Figure 2. 
Software Support Services Annual Growth by Region, 3Q09 Forecast
 

Figure 3. 
Effect of Currency in Europe: U.S Dollar Versus Euro
 

Figure 4. 
Software Support Services Market Model
 



Browse Topics:
 





This document is published in the following Dataquest Market Insights:
 
Infrastructure Support Services Worldwide





© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1207022