ID Number: G00171624




Most Valuable Technologies: Survey Results for Emerging-Technology Adoption and Management
5 November 2009
 
Jackie Fenn  

Gartner surveys show that high-value technologies include broad collaboration tools, such as enterprise instant messaging and desktop videoconferencing, as well as less-adopted, niche technologies, such as 3D printers, mobile robots and radio frequency identification.







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Pages: 34








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Table of Contents



    
Analysis

1.0
    
Survey Background
2.0
    
Technology Adoption Results
3.0
    
Technology Adoption by Enterprise Personality
4.0
    
Survey Results by Industry
5.0
    
Value of Technology
6.0
    
Organizing and Funding Emerging Technologies
7.0
    
Emerging-Technology Confidence Index
8.0
    
Recommendations
9.0
    
Appendix: Technology Adoption Figures


List of Tables



Table 1.  
Percentage of Respondents by Company Size
 

Table 2.  
Technologies Under Evaluation by More Than 20% of Respondents
 

Table 3.  
Profiles for Type A, B and C Organizations
 

Table 4.  
Industry Adoption Profiles
 

Table 5.  
Technology Aggressiveness by Industry (From Highest to Lowest)
 

Table 6.  
Expectation of Value During 2010 to 2011
 

List of Figures



Figure 1. 
Technologies Adopted by More Than 20% of Respondents (Including Full, Partial and Unofficial Deployments)
 

Figure 2. 
Adopted Technologies Ranked by Highest to Lowest Value
 

Figure 3. 
Survey Value Expectations Compared With Gartner Hype Cycle Estimates
 

Figure 4. 
Emerging-Technology Budget as a Percentage of the IT Budget
 

Figure 5. 
Responsibility for Emerging Technologies by Enterprise Personality
 

Figure 6. 
Results From 2009 Poll of Emerging-Technology Managers
 

Figure 7. 
Composite Emerging-Technology Confidence Index
 

Figure 8. 
Technology Adoption by All Respondents
 

Figure 9. 
Technology Adoption by Type A (Aggressive) Organizations
 

Figure 10. 
Technology Adoption by Type B (Mainstream) Organizations
 

Figure 11. 
Technology Adoption by Type C (Conservative) Organizations
 

Figure 12. 
Technology Adoption by Banking
 

Figure 13. 
Technology Adoption by Education
 

Figure 14. 
Technology Adoption by Energy and Utilities
 

Figure 15. 
Technology Adoption by Financial Services
 

Figure 16. 
Technology Adoption by Federal and National Government
 

Figure 17. 
Technology Adoption by Local and State Government
 

Figure 18. 
Technology Adoption by Healthcare Providers
 

Figure 19. 
Technology Adoption by Insurance
 

Figure 20. 
Technology Adoption by IT Services
 

Figure 21. 
Technology Adoption by Manufacturing
 

Figure 22. 
Technology Adoption by Media
 

Figure 23. 
Technology Adoption by Services
 

Figure 24. 
Technology Adoption by Retail
 

Figure 25. 
Technology Adoption by Telecommunications
 

Figure 26. 
Technology Adoption by Transportation
 



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