ID Number: G00206538



Managing Availability and Performance Risks in the Cloud: Expect the Unexpected
30 August 2010
 
Drue Reeves  

Organizations that desire to leverage cloud computing are struggling to determine which applications and IT services are "cloud ready." Part of that determination involves assessing the availability and performance risks associated with hosting the application in the cloud. These risks are difficult to manage, but effective organizations employ solid risk management principles (i.e., accept, avoid, mitigate, and transfer) in order to take advantage of cloud computing's benefits and to create a competitive advantage while reducing their risk profile. In this guidance document, Vice President and Distinguished Analyst Drue Reeves lays out a strategy to manage cloud availability and performance risks that can help organizations fully utilize the cloud.





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Table of Contents

Contents
  • Summary of Findings
  • Guidance Context
    • Problem Statement
    • Guidance Applicability
    • Related Guidance
  • The Gartner Approach
  • The Guidance Framework
    • Pre-Outage Steps
      • Devise a Cloud Exit Strategy
      • Distribute IT Applications/Data/Services
      • Invest in Cyber-Risk Insurance
    • Post-Outage Actions
      • Evaluate the Event and Take Action
      • Collect any Reimbursements or Benefits from the Provider and Risk Transfer Vehicles
      • Potentially Sever or Reduce Business Ties with the Provider
    • Recommendations
      • Devise a Cloud Exit Strategy Before the Application Is Moved to the Cloud
      • Distribute the Applications to Divide the Risk
      • Investigate Cyber-Risk Insurance for Critical Applications in the Cloud
    • Follow-Up
  • Risks and Pitfalls
  • Conclusion
  • Revision History
  • Notes
  • Recommended Reading and Other Sources
Figures
Figure 1.
Gartner Cloud Risk Mitigation Framework
Figure 2.
Service Interface-Based Hybrid Cloud
Figure 3.
Infrastructure-Based Hybrid Cloud




© 2010 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1429213